Front End Error messages not showing - by Rolandh

This topic has 4 replies, 2 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

  • Avatar: Rolandh
    Rolandh
    Participant
    April 16, 2014 at 11:39

    On single product page I have set ‘required’ options, but when they are not completed and the Add To Cart button is clicked, the order is not sent to Cart, the popup shows as ‘successfully added’ – but it is not and there are no error messages showing as to why. I have set specific error messages against each of the options that should display.

    The options are set in the ‘WooCommerce Personalized Checkout Options Manager’ plugin. I spoke to the developer about this problem and his reply is:
    This Legenda theme has customized add to cart, it is not rendering the errors. We have used the standard woo error/validation control

    He suggested that I contact you in order to resolve this problem.

    Many thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 16, 2014 at 12:34

    Hello,

    This is the compatibility problem with Ajax Add to cart feature. You have to disable it in admin panel > Theme Options > Single Product Page > Ajax “Add to cart” (for simple products only) > Off.

    Regards

    Avatar: Rolandh
    Rolandh
    Participant
    April 16, 2014 at 12:46

    Thank you – it looks like it is now sorted – brilliant!

    Avatar: Eva
    Eva Kemp
    Support staff
    April 16, 2014 at 13:07

    You are welcome.

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