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Frustration with Drastic Changes in Minor Theme Updates

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

samet5

Participant

November 21, 2023 at 21:40

Today, I installed the latest theme update, expecting minor improvements or bug fixes. However, to my surprise, the update brought significant changes, including new words on the checkout page and an altered design. Typically, such drastic modifications are reserved for major updates, such as transitioning from version 9.2 to 9.3. Encountering substantial alterations in a minor update is, in my opinion, not ideal. It adversely impacts both the admin and customer experiences.

Maintaining a consistent theme is crucial for user familiarity and brand identity. The decision to incorporate extensive changes in a minor update hinders admins who wish to keep the theme standard. For instance, fixing WooCommerce files in the Child Theme to preserve the design means sacrificing the ability to implement essential security updates.

My plea is simple: can the development team refrain from altering the current design in minor updates? Instead, consider implementing design updates through patch updates that modify demos without affecting live environments. This approach would significantly improve the client/user/admin experience and alleviate the frustration experienced by admins like myself. Let’s strike a balance between innovation and stability for a smoother and more user-friendly update experience.

#374351 Copied Theme version: 9.2.4 WooCommerce version: 8.3.1

1 Answer

Rose Tyler

Support staff

November 22, 2023 at 10:18

Hello, Samet5,

Thank you sincerely for utilizing our theme, and we appreciate you taking the time to share your feedback with us. Your insights are invaluable, and we want to assure you that we are actively considering your comments.

We understand your concerns regarding the recent theme update and the unexpected significant changes it brought to the checkout page and overall design. We apologize for any inconvenience this may have caused and appreciate your patience.

Our commitment to continuous improvement and innovation is at the core of our development philosophy. We release updates every 1-2 weeks, incorporating new features and fixes based on client feedback. We aim to provide a robust and dynamic theme that evolves with the ever-changing digital landscape.

However, we acknowledge the importance of maintaining a balance between innovation and stability, especially when it comes to design modifications. Your suggestion to reserve major design changes for patch updates is well-received, and we will carefully evaluate how we can implement this in our development process.

We genuinely value your loyalty and want to ensure your experience with our theme is positive. Rest assured, we are taking your feedback seriously, and your input will guide us in making enhancements that align with your expectations.

Thank you once again for your valuable feedback, and please feel free to reach out if you have any further suggestions or concerns. We are here to listen and improve.

Kind Regards,
8theme team

#374390 Copied
Tagged: frustration drastic changes, minor theme updates, troubleshooting woocommerce updates, woocommerce wordpress themes, wordpress theme issues, wordpress theme updates
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