FTP Access - by Su Flo - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Olga Barlow

  • Avatar: Su Flo
    Su Flo
    Participant
    February 27, 2018 at 09:09

    Hi Rose,

    Our FTP ACCESS credentials are in the private content as requested.

    Kind Regards, Su.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 08:56

    Dear xXstore,

    Checking if you have received the FTP code?

    Kind Regards, Su.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 28, 2018 at 09:17

    Hello,

    We checked the FTP and see only empty directory http://prntscr.com/iks1m1
    Seems this user has wrong destination folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 28, 2018 at 09:17

    Hello,

    We checked the FTP and see only empty directory http://prntscr.com/iks1m1
    Seems this user has wrong destination folder.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 12:50

    Hi Olga,

    Fresh Credentials are now in the Private Content. Could you let me know if yo have any problems,

    Kind regards, Su.

    Please, contact administrator
    for this information.
    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 18:02

    Hi Olga,

    Checking if anyone has had the chance to sort out our problems as yet as the FTP code is time restricted.

    Kind Regards, Su.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 28, 2018 at 19:50

    Hello,

    Check your site now.

    Regards

    Avatar: Su Flo
    Su Flo
    Participant
    February 28, 2018 at 20:43

    Thanks Olga, Will take a look in the morning 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 1, 2018 at 18:43

    Yes, sure.

    Regards

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