Galleries disappear when viewing in mobile mode

This topic has 3 replies, 2 voices, and was last updated 3 months ago ago by Rose Tyler

  • Avatar: Ombi
    Ombi
    Participant
    September 13, 2024 at 05:21

    Hi, I added a gallery to our landing page, but I can’t see it when I open the landing page on my phone.

    responsive mode is not enabled, the gallery should be visible when accessing via mobile.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Ombi
    Ombi
    Participant
    September 13, 2024 at 05:29

    dekstop view

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2024 at 12:10

    Hello, Ombi,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

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