Gallery broken - by Skawty - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson

  • Avatar: Skawty
    Skawty
    Participant
    July 1, 2015 at 09:55

    Hi, Ive recently updated to the latest version of the template and have noticed now that the gallery images under each product is no broken as well as the gallery images in some of my blog posts.

    It shows them as large images with no bounding boxes but when you click on them they still load into a light box!?

    Any help on this would be greatly appreciated as this looks terrible atm.

    Kind Regards
    Scott

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 1, 2015 at 09:58

    Hello,

    I’ve enabled the option “Enable Lightbox for Product Images” in Theme Options > Single Product Page. Now thumbnails slider is working.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Skawty
    Skawty
    Participant
    July 1, 2015 at 10:00

    Thank you Eva that has done the trick on the products page but the galleries in the blog posts are still broken

    kind Regards
    Scott

    Avatar: Eva
    Eva Kemp
    Support staff
    July 1, 2015 at 10:07

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Skawty
    Skawty
    Participant
    July 1, 2015 at 10:11

    I’m at work so don’t have the details with me but I’ve provided you with my Cpanel logins

    Thanks
    Scott

    Please, contact administrator
    for this information.
    Avatar: Skawty
    Skawty
    Participant
    July 1, 2015 at 12:03

    any updates?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2015 at 16:16

    Hello,

    We are working on this issue and will let you know about results later.
    Take our apologies for the inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 2, 2015 at 17:52

    Hello,

    We’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    .wpb_gallery .gallery-item {
      display: inline-block;
      padding: 1px !important;
    }

    Please clear browser cache and check gallery now.

    Best regards,
    Jack Richardson.

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