Gallery image missing - by benddror - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

benddror

Participant

April 7, 2019 at 14:49

Hi there,

So i’m working on my prodcuts with wp all import, and after a long seesions we got the right settings, but now i got problem with the gallery image, for example look at the our offers section in this links:

https://www.drorjewelry.com/index.php/product/abelia-cross-pendant-2/
https://www.drorjewelry.com/index.php/product/agave-jesus-cross-pendant/
https://www.drorjewelry.com/index.php/product/angelface-jerusalem-cross-pendant/
https://www.drorjewelry.com/index.php/product/angelface-jerusalem-cross-pendant/
https://www.drorjewelry.com/index.php/product/buckeye-jerusalem-cross-pendant/
https://www.drorjewelry.com/index.php/product/capsule-ring/
https://www.drorjewelry.com/index.php/product/citrus-jeruslem-cross-pendant/
https://www.drorjewelry.com/index.php/product/cypress-jesus-cross-pendant/
https://www.drorjewelry.com/index.php/product/dark-breastplate-earrings/
https://www.drorjewelry.com/index.php/product/decorated-oval-pendant/
https://www.drorjewelry.com/index.php/product/double-multi-color-star-of-david-pendant/
https://www.drorjewelry.com/index.php/product/flat-train-bracelet/
https://www.drorjewelry.com/index.php/product/galaxy-necklace/
https://www.drorjewelry.com/index.php/product/galtonia-jeruslem-cross-pendant/

all of those is missing an image just the gallery image. wp all import says it’s the theme problem. can u please help me with that?

Ben

#212086 Copied Theme version: 3.9.2.1 WooCommerce version: Version 3.5.7

5 Answers

Rose Tyler

Support staff

April 8, 2019 at 08:05

Hello,

Please provide temporary wp-admin and FTP access. We will take a closer look.

Regards

#212108 Copied

benddror

Participant

April 8, 2019 at 18:58

Hi there,

All the details are in private.

Please contact administrator
for this information.

#212182 Copied

Rose Tyler

Support staff

April 9, 2019 at 07:52

Hello,

I can’t log in http://prntscr.com/n9f58f Please provide correct wp-admin access.

Regards

#212202 Copied

benddror

Participant

April 12, 2019 at 10:55

ok . here it is

Please contact administrator
for this information.

#212338 Copied

Olga Barlow

Support staff

April 12, 2019 at 11:48

Hello,

We don’t see any gallery images even with the Storefront (the official theme of WooCommerce authors) http://prntscr.com/nayx11
If plugin authors are sure that our theme is the reason of the problem you can enable Storefront (Appearance > Themes) import your products, make sure that gallery images are imported and then switch to Legenda theme.

Regards

#212346 Copied
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Gallery image missing - by benddror - on WordPress WooCommerce support

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