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Gallery images missing on the frontend but showing in woo backend

This topic has 5 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Anas
    Anas
    Participant
    August 29, 2024 at 09:44

    hi team, i have imported a few products from my old site. The main image is shown on the front end but the gallery images are not available, but it is there on the backend

    Please, contact administrator
    for this information.
    #412159 Copied
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2024 at 10:47

    Hello, Anas,

    Thank you for reaching out to us.

    Please clear cache and check now https://prnt.sc/uHWNbdyGnv6E

    We’ve disabled “Variation gallery” via Theme Options, because when this option is activated and a variation is selected as a default one https://prnt.sc/5cI66N7IWj4K you need to upload images for the gallery of the current variation.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #412169 Copied
    Avatar: Anas
    Anas
    Participant
    August 29, 2024 at 10:51

    great, thanks alot it works perfectly

    #412171 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2024 at 12:04

    Hello, Anas,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    #412183 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 29, 2024 at 12:06

    Dear Anas,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #412185 Copied

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The issue related to '‘Gallery images missing on the frontend but showing in woo backend’' has been successfully resolved, and the topic is now closed for further responses

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