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Gallery images missing on the frontend but showing in woo backend

This topic has 5 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

Anas

Participant

August 29, 2024 at 09:44

hi team, i have imported a few products from my old site. The main image is shown on the front end but the gallery images are not available, but it is there on the backend

Please, contact administrator
for this information.

#412159 Copied

4 Answers

Rose Tyler

Support staff

August 29, 2024 at 10:47

Hello, Anas,

Thank you for reaching out to us.

Please clear cache and check now https://prnt.sc/uHWNbdyGnv6E

We’ve disabled “Variation gallery” via Theme Options, because when this option is activated and a variation is selected as a default one https://prnt.sc/5cI66N7IWj4K you need to upload images for the gallery of the current variation.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#412169 Copied

Anas

Participant

August 29, 2024 at 10:51

great, thanks alot it works perfectly

#412171 Copied

Rose Tyler

Support staff

August 29, 2024 at 12:04

Hello, Anas,

You’re welcome!

Best Regards,
8Theme’s Team

#412183 Copied

Andrew Mitchell

Support staff

August 29, 2024 at 12:06

Dear Anas,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#412185 Copied
Tagged: frontend issues, gallery images, image display problems, missing images, woo backend, woocommerce templates, wordpress troubleshooting
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Gallery images missing on the frontend but showing in woo backend

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