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Gallery Thumbnails appear to the left of slider

This topic has 16 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

Cod3 Labs

Participant

April 13, 2021 at 11:01

Hello,

When i have more then 5 items inside my gallery, the thumbails for them appear to the left of the slider and i cannot click them. Also a space appears at the end after the last thumbnail image.

#283780 Copied Theme version: 7.2.7 WooCommerce version: 5.1

15 Answers

Olga Barlow

Support staff

April 13, 2021 at 17:39

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.

Regards

#283845 Copied

Cod3 Labs

Participant

April 14, 2021 at 07:13

I have provided the details.

Please contact administrator
for this information.

#283936 Copied

Rose Tyler

Support staff

April 14, 2021 at 07:16

Hello,

Yes, provide FTP access and URL of the product with the problem.

Regards

#283938 Copied

Cod3 Labs

Participant

April 14, 2021 at 07:39

here you are. I have a small request. can you please tell me what you changed specifically.
One of the url with the problem(this happens on every product that has more then 5 thumbnail images): https://coshop.ro/product/barca-gonflabila-pentru-cinci-persoane-cu-vasle-intex-excursion-5-gri-365x168x43-cm/

Please contact administrator
for this information.

#283944 Copied

Rose Tyler

Support staff

April 14, 2021 at 07:49

Hello,

I do not see the problem – https://gyazo.com/4fd3eea4250ec8b1b93df211add4016e Please clear cache and check one more time.

Regards

#283953 Copied

Cod3 Labs

Participant

April 15, 2021 at 07:00

Hello,

The issue happens for products with at least 6 images in the gallery, as you can see in the video bellow:
https://drive.google.com/file/d/1VDy_h28se3wT3vHtEHmkBAVgmxGhr-Ub/view?usp=sharing

Here is an example product:
https://coshop.ro/product/barca-gonflabila-pentru-cinci-persoane-cu-vasle-intex-excursion-5-gri-365x168x43-cm/

#284277 Copied

Olga Barlow

Support staff

April 15, 2021 at 11:00

Hello,

Check now, please.

Regards

#284320 Copied

Cod3 Labs

Participant

April 19, 2021 at 06:59

Can you please give me a summary of what was wrong?

Also, now all of a sudden the homepage menu doesn’t appear anymore when i scroll to the bottom and back to the top if i am not logged in.(it worked before your changes)

#284690 Copied

Olga Barlow

Support staff

April 19, 2021 at 16:41

Hello,

We have fixed CSS styles to make slider display well. It can’t affect the header menu. Issue with the menu seems related to hover blocking while you scroll the menu. I passed your issue to developers to fix this. I’ll inform you once they fix.

Regards

#284769 Copied

Olga Barlow

Support staff

April 20, 2021 at 08:39

Hello,

Checked your site today and see that menu works ok. Have you sorted it out?

Regards

#284820 Copied

Cod3 Labs

Participant

April 21, 2021 at 06:48

Hello,

No, the problem is for the menu on the left. When i am not logged on the menu doesn’t appear anymore when i scroll to the bottom and back to the top(again this only happens when i’m not logged on).

Please contact administrator
for this information.

#284957 Copied

Olga Barlow

Support staff

April 21, 2021 at 12:40

Hello,

The problem was caused by the negative margin that you added for the bottom header in the header builder settings. It breaks script calculation. I removed that negative margin and menu is ok. Clear the browser cache before checking.

Regards

#285006 Copied

Cod3 Labs

Participant

April 29, 2021 at 07:31

The problem from above was resolved. But another problem appeared, when you go to an empty sub-category(so a sub-category with no products), and go to a sub-category with products, the products don’t appear.

Please contact administrator
for this information.

#285761 Copied

Olga Barlow

Support staff

April 29, 2021 at 10:34

Hello,

Yes, it’s a bug. I passed issue to our developers. I’ll inform you once they fix the problem.

Regards

#285780 Copied

Olga Barlow

Support staff

May 13, 2021 at 13:45

Hello,

Fixed. Check now, please.

Regards

#287404 Copied
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