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Gallery type dont show other images and can´t cycle thru them. – single product page

This topic has 8 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Bloody

Participant

April 3, 2023 at 09:06

Hi,
last day for some reason on my site, secondary images to products on single product pages.

It is on all single product pages.

Thank you for any respond.

Please, contact administrator
for this information.

#352048 Copied Theme version: 9.0.5 WooCommerce version: 7.0.1

7 Answers

Tony Rodriguez

Support staff

April 3, 2023 at 09:55

Hello, @Bloody,

We recommend that you disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clear the cache of your browser, and then check if the issue persists. It is possible that one of the additional plugins is causing the problem.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations, so that we can investigate and provide assistance.

Please note that you should take a complete backup of your site before proceeding.

Additionally, please provide us with a valid/working WP-ADMIN Login URL, for now, its not working for us: https://postimg.cc/Yv23kJf9

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#352061 Copied

Bloody

Participant

April 3, 2023 at 10:02

I deactivated all plugins except xstore core and woocommerce and problem persisted.

Please contact administrator
for this information.

#352063 Copied

Rose Tyler

Support staff

April 4, 2023 at 07:00

Hello, Bloody,

Thank you for the response.
Please provide FTP access also.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#352173 Copied

Bloody

Participant

April 4, 2023 at 07:17

FTP in private contet area.

Please contact administrator
for this information.

#352178 Copied

Rose Tyler

Support staff

April 4, 2023 at 07:52

Hello, Bloody,

Please clear the cache and check now.

Kind Regards,
8theme team

#352187 Copied

Bloody

Participant

April 9, 2023 at 06:08

Awesome but now my shop page show error.

https://www.anidizajn.sk/shop/

#352706 Copied

Rose Tyler

Support staff

April 9, 2023 at 09:40

Hello, Bloody,

Thank you for your response.

Private Content.

Kind Regards,
8theme team

Please contact administrator
for this information.

#352721 Copied
Tagged: gallery, page, product, single, template, woocommerce, wordpress
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The issue related to '‘Gallery type dont show other images and can´t cycle thru them. – single product page’' has been successfully resolved, and the topic is now closed for further responses

Gallery type dont show other images and can´t cycle thru them. – single product page

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