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Gateway Timeout 504 when activating theme

This topic has 4 replies, 2 voices, and was last updated 6 months ago ago by Andrew Mitchell

Jborg

Participant

August 26, 2024 at 06:56

Hi,
the site worked fine until yesterday,
now im getting Gateway Timeout 504 when trying to access admin pages, frontend works fine.
When i deactivate theme it works again, and when activating again it get timeout again.
Tried reinstalling theme files, same problem, deactivating a lot of the plugins and same.

Please help.

Please, contact administrator
for this information.

#411585 Copied Theme version: 9.3.18

3 Answers

Jborg

Participant

August 26, 2024 at 07:01

also tried deleting child theme and activating.
checked my firewalls for blocks but nothing.

Please contact administrator
for this information.

#411586 Copied

Jborg

Participant

August 26, 2024 at 07:24

attached logs

#411593 Copied

Andrew Mitchell

Support staff

August 26, 2024 at 07:40

Dear Jborg,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#411599 Copied
Tagged: error solutions, gateway timeout 504, tech support, theme activation, website troubleshooting, woocommerce themes, wordpress
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