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GDPR Banner not displaying correctly when using black semi-transparent,

This topic has 4 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

laboudoir

Participant

September 15, 2023 at 08:25

When i change the background color to black semi transparent and save changes, on the devices it shows as a white box with no text showing just the button is viable, is this a bug as i cant get this to display correctly?

#367542 Copied Theme version: Latest version 9.1.14 / Core plugin 5.1.14 WooCommerce version: 8.1.0

3 Answers

Rose Tyler

Support staff

September 15, 2023 at 10:22

Hello, Laboudoir,

Thank you for contacting us and for using XStore.

Could you, please record a video of the problem?
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Please provide us with URL of your site and temporary wp-admin access, so we can check your settings.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#367565 Copied

laboudoir

Participant

September 15, 2023 at 11:09

All resolved turned out to be a cache problem all working fine now

Thanks for you help.

#367576 Copied

Tony Rodriguez

Support staff

September 15, 2023 at 11:26

Hello, @laboudoir,

We are delighted to hear that the issue has been resolved and that everything is now working smoothly. It’s great to know that the problem was related to a cache issue.

If you have any more questions or encounter any other issues in the future, please don’t hesitate to reach out. We’re here to help and ensure your experience with our product/service remains as seamless as possible.

Have a fantastic day!

This topic is now closed.

Best Regards,
8Theme’s Team

#367577 Copied
Tagged: black semi-transparent banner, correct gdpr display, fix woocommerce gdpr, gdpr banner issues, woocommerce template fixes, wordpress gdpr solutions, wordpress template errors
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GDPR Banner not displaying correctly when using black semi-transparent,

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