General content width has shrunk after update

This topic has 5 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: spysofly
    spysofly
    Participant
    October 13, 2014 at 12:09

    Dear Support,

    please see my website indiekett.com

    After doing an update to the new theme-version as suggested in your documentation, everything seem to have worked fine, except for the fact that the general width of everything in the content area, including footer has shrunk on all pages somehow. it means that all the contents that we created dont fit properly in length and size throughout our pages.

    What i mean by that, is that before the update we had more space (width) in general. Why has this changed or what can I do to get same width back.

    Thank you!
    Best regards

    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 13, 2014 at 17:14

    Hello,

    Could you please provide us with wp-admin panel and FTP credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: spysofly
    spysofly
    Participant
    October 13, 2014 at 19:27

    thank you. here are the details

    best regards

    Please, contact administrator
    for this information.
    Avatar: spysofly
    spysofly
    Participant
    October 14, 2014 at 10:08

    this works now!! thank you!!
    what exactly was the problem?

    best regards

    Avatar: Eva
    Eva Kemp
    Support staff
    October 14, 2014 at 14:53

    Hello,

    We didn’t change anything. Perhaps there was cache on your server.
    Is there anything else we can help you with?

    Thank you.
    Regards,
    Eva Kemp.

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