Getting a hang on Product attributes tab

This topic has 3 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

  • Avatar: paulie65
    paulie65
    Participant
    July 24, 2017 at 15:51

    I have come to load some products into my woopress site, but when I try to define product attributes the page just hangs. I have deactivated all plugins except woocommerce and visual composer, but I am still getting the programme.

    I imported some of the products from a Jigoshop installation, but I get the hang on both the imported products and when I create a new product from scratch

    Can any one offer any advice?

    2 Answers
    Avatar: paulie65
    paulie65
    Participant
    July 25, 2017 at 08:41

    I have found the solution… there is a conflict with the ultimate addons for visual composer. It can be fixed by deactivating the plugin. Do you have a long term fix for this conflict?? We use ultimate addons extensively.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 16:17

    Hello,

    You need update theme to 3.0.0.1 v (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/.

    Regards

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