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Getting error: Call to undefined function wc_get_page_permalink()

This topic has 11 replies, 3 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

thussain89

Participant

December 30, 2017 at 21:59

Hi
I am trying to authorize a plugin which connects with facebook app after clicking ok for authorization it throw the following error with blank screen, can someone please assist on this.

Error : Fatal error: Call to undefined function wc_get_page_permalink() in /home1/xxx/xxxx .com/wp-content/themes/xstore/framework/theme-functions.php on line 1221

Thanks

#180865 Copied

10 Answers

thussain89

Participant

January 2, 2018 at 06:19

still waiting for support its been two days i can’t install feature on my website

#180887 Copied

Rose Tyler

Support staff

January 2, 2018 at 08:39

Hello,

Sorry for the delay due to the weekends.

Please make sure that you use latest theme version and read our documentation https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
Also, please describe the problem with more details and provide temporary wp-admin access in Private Content.

Regards

#180892 Copied

thussain89

Participant

January 2, 2018 at 21:49

here are the details

Please, contact administrator
for this information.

#181006 Copied

Olga Barlow

Support staff

January 3, 2018 at 13:02

Hello,

FTP that you provided goes to the empty directory. So, please, provide us FTP access to the directory where your WP installation is located and also provide WP Dashboard access. We’ll check if it’s possible to add compatibility with this plugin.

Regards

#181080 Copied

thussain89

Participant

January 4, 2018 at 06:51

hi here are the details

Please, contact administrator
for this information.

#181137 Copied

Olga Barlow

Support staff

January 4, 2018 at 11:28

Hello,

Looks like FTP account is for different site because I don’t see our theme in themes directory http://prntscr.com/hvwe9n and there are no plugins http://prntscr.com/hvwfqc that you have in Dashboard http://prntscr.com/hvwg37

Besides, describe me step by step your actions to reproduce the error. If we need to go through this authorization http://prntscr.com/hvwjhw we need FB access to continue.

Regards

#181162 Copied

thussain89

Participant

January 4, 2018 at 20:26

Hi Olga
My apologies for the login its not the correct ftp here are the correct details

Please, contact administrator
for this information.

#181199 Copied

Olga Barlow

Support staff

January 5, 2018 at 14:57

Hello,

Try now, please.

Regards

#181231 Copied

thussain89

Participant

January 7, 2018 at 10:00

Hi Olga
Thanks it is working now

#181282 Copied

Olga Barlow

Support staff

January 8, 2018 at 11:19

You are welcome!

Regards

#181308 Copied
Tagged: error, function, undefined, woocommerce, wordpress
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