Getting error of 500 internal server on woocommerce registration

This topic has 2 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Festigift
    Festigift
    Participant
    July 4, 2024 at 10:00

    I am getting error for user who register having error of 500 internal server after loading for so much time,
    kindly help

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2024 at 10:13

    Hello, Festigift,

    Thank you for reaching out to us.

    Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme.

    If the problem is independent of the theme, contact the support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ and your hosting provider.

    If you have an issue with the XStore theme only, please provide us with FTP access.

    Best Regards,
    8Theme’s Team

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