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Getting fatal error on out of stock products

This topic has 3 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

Mario :)

Participant

October 5, 2024 at 07:49

Hi,

I’m getting a fatal error on out of stock products.
Please check the private area.

Regards,
Mario 🙂

Please, contact administrator
for this information.

#417272 Copied Theme version: 9.4.2

2 Answers

Tony Rodriguez

Support staff

October 5, 2024 at 08:08

Hello, @Mario :),

Thank you for contacting us and for using XStore.

1/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

2/Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the tests.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.
We recommend that you reach out to your hosting provider to review the server mail log. Additionally, it would be prudent to contact WooCommerce plugin support concurrently for further assistance – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#417276 Copied

Andrew Mitchell

Support staff

October 6, 2024 at 02:11

Dear Mario :),

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#417379 Copied
Tagged: fatal error solution woocommerce, resolve woocommerce product errors, woocommerce templates error fix, wordpress out of stock error, wordpress woocommerce error guide
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Getting fatal error on out of stock products

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