Return to previous page

Getting issue while importing Demo content

This topic has 7 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Tony Rodriguez

Deepak

Participant

December 1, 2024 at 21:05

I’m having issues importing demos. My server status shows all green checks, but I’m still getting an error.
“Minimal Fashion 2 Demo Installed! However, We’ve Encountered Some Errors:
pages not installed 🙁
widgets not installed 🙁
home_page not installed 🙁
posts not installed 🙁
products not installed 🙁
static-blocks not installed 🙁
contact-forms not installed 🙁
mailchimp not installed 🙁
media not installed 🙁
options not installed 🙁
menu not installed 🙁
elementor_sections not installed 🙁
elementor_footers not installed 🙁
elementor_headers not installed 🙁
elementor_archives not installed 🙁
elementor_single_products not installed 🙁
sales_boosters not installed 🙁
default_woocommerce_pages not installed 🙁
version_info not installed 🙁
init_builders not installed 🙁

Files is visible for topic creator and
support staff only.

#426079 Copied Theme version: .9.4.5

6 Answers

Tony Rodriguez

Support staff

December 2, 2024 at 05:30

Hello, @Deepak,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

3/ Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team.

#426096 Copied

Deepak

Participant

December 2, 2024 at 07:27

Hello @Tony,
I changed the PHP version to 8.0.30 but now also, I’m getting issues. please fix the issue, I want theme to be properly installed

Files is visible for topic creator and
support staff only.

#426104 Copied

Tony Rodriguez

Support staff

December 2, 2024 at 07:43

Hello, @Deepak,

Thank you for your response.

1/ We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

After resetting your website, please let us know, we will import the demo on your site.

2/ Additionally, please provide your site valid Cpanel and wp-admin access in the private content area so that we can check and help you.

Kindly, Let us know which demo you wish to import.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#426105 Copied

Deepak

Participant

December 3, 2024 at 03:55

When I’m doing import, all third-party plugins are disabled, When I’m trying import again, I always reset each data.

Please contact administrator
for this information.

#426247 Copied

Deepak

Participant

December 3, 2024 at 04:07

Website is fresh you can delete any data which you want, I just want theme and demo import run perfectly.

#426248 Copied

Tony Rodriguez

Support staff

December 3, 2024 at 05:31

Hello,@Deepak,

Thank you for providing the WP-Admin login credentials.

We are pleased to inform you that the demo content has been successfully imported onto your website. Kindly clear your browser cache and review the changes on your site.

For your reference, we have included images in the private content area.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#426250 Copied
Viewing 7 results - 1 through 7 (of 7 total)