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Getting more support time/where to purchase?

This topic has 3 replies, 2 voices, and was last updated 1 years, 5 months ago ago by PR

PR

Participant

June 28, 2023 at 00:34

Hello,

we need to get more support time by purchasing it etc.
do we purchase from theme forest or directly from 8theme?

also how much is the help package (renewal)?
if its the same price, we would rather just get another license for future use.

thanks for your help!

#360480 Copied Theme version: 9.1.7

2 Answers

Tony Rodriguez

Support staff

June 28, 2023 at 06:54

Hello @PR,

We kindly request that you purchase the support extension from Envato. Please read and follow the instructions provided in our theme documentation here: https://www.8theme.com/documentation/documentation/troubleshooting/how-to-renew-support-period/.

Best Regards,
8Theme’s Team

#360509 Copied

PR

Participant

June 28, 2023 at 22:06

thank you tony, appreciate it!

#360608 Copied
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Getting more support time/where to purchase?

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