Getting started - by Meredith - on WordPress WooCommerce support

This topic has 16 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson

  • Avatar: mcollie
    Meredith
    Participant
    June 14, 2016 at 02:46

    I purchased Lifestyle to update an older wordpress site and I would like to make my site look similar to the demo site. However, since I have content on there that I don’t want to lose, how can I create this look since uploading the demo content would erase all of my pre-exhisitng content.

    I’ve read through the documentation, but it doesn’t provide directions for building out the pages.

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 14, 2016 at 11:34

    Hello,

    Installing demo content won’t delete your previous work (posts, pages, etc.).
    Also we recommend you to create backup of the files and database before installation.

    Best regards,
    Jack Richardson.

    Avatar: mcollie
    Meredith
    Participant
    June 14, 2016 at 14:21

    Ok. I installed the demo content, but nothing changed. In fact when I go to customize the page in the options, nothing ever changes as I toggle through the various layout options.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 14, 2016 at 16:51

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: mcollie
    Meredith
    Participant
    June 14, 2016 at 20:05

    I think I may have provided the wrong FTP credentials. Please see below. Thanks.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2016 at 08:41

    Hello,

    Please ask your hosting provider to increase memory_limit value and we’ll try to import demo content then.

    Best regards,
    Jack Richardson.

    Avatar: mcollie
    Meredith
    Participant
    June 15, 2016 at 16:25

    Just heard back from my hosting provider and the memory limit should be increased.

    Thanks so much,
    Meredith

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 15, 2016 at 17:11

    Hello,

    Memory limit value is the same as it was before http://storage3.static.itmages.com/i/16/0615/h_1466007083_5260138_4c8a1bd1c0.jpeg .
    Please ask them to increase it to 128M or 256M.

    Best regards,
    Jack Richardson.

    Avatar: mcollie
    Meredith
    Participant
    June 15, 2016 at 22:10

    Hello! I just received an email that the limit was increased to 256M.

    Thank you!
    Meredith

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2016 at 09:06

    Hello,

    I’ve imported base demo content on your site. Please check it now.

    Best regards,
    Jack Richardson.

    Avatar: mcollie
    Meredith
    Participant
    June 16, 2016 at 15:50

    Thank you. I do see the content but I am having a hard time editing some aspects of it. For instance in the footer static block, I’m only seeing code and no visual composer option which I could have sworn is how I built out my footer static block on my other site which uses another of your themes.

    I used one of the PSD files to create a mock up of what I wanted to change. I’m just not seeing all these options that I want to keep.

    Also, do you know what size the images should be for the slider if using the square/boxed setting?

    Thanks!

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2016 at 17:12

    Hello,

    To enable VC editor in static block go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick needed elements.

    Slider images should have original sizes 1,600px × 500px.

    Regards,
    Eva Kemp.

    Avatar: mcollie
    Meredith
    Participant
    July 13, 2016 at 14:42

    I’m trying to get all the buttons to look the same on my site. Where can I adjust that setting or input that information? I have the legenda theme on my other website, and for that I could input “button” in the class field for the widget and it would work but that doesn’t seem to work for this theme.

    Thanks!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 13, 2016 at 15:21

    Hello,

    Please specify what buttons you want to edit and what styles they should have.

    Best regards,
    Jack Richardson.

    Avatar: mcollie
    Meredith
    Participant
    July 13, 2016 at 15:59

    The button in the mail chimp sign up widget (found in the side bar on the home page) is different than the buttons used on the downloads page which is an element from visual composer(?). I’d like for them to all look the same and preferably to look like the button in the mail chimp sign up widget.

    Thanks!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 13, 2016 at 17:43

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .vc_btn3.vc_btn3-color-grey.vc_btn3-style-modern {
        color: white;
        border-color: #ef5396;
        background-color: #ef5396;
        padding: 8px 16px;
        font-size: 13px;
        text-transform: uppercase;
    }

    Best regards,
    Jack Richardson.

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