Glitch with page elements not publishing

This topic has 4 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: Arleen
    Arleen
    Participant
    May 7, 2016 at 00:13

    Could you tell me why the photos and content on this page do not show when published, and why is the password box repeating?

    You will notice that when viewing the page in Edit and VC modes, the photos and page content are there:

    IN EDIT MODE
    https://www.dropbox.com/s/38gvcg5phf1r2w1/Screen%20shot%202016-05-06%20at%203.20.37%20PM.png?dl=0

    VISUAL COMPOSER:
    https://www.dropbox.com/s/5dgv631h08fe1ci/Screen%20shot%202016-05-06%20at%203.51.21%20PM.png?dl=0

    Any ideas why this is happening?

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 7, 2016 at 09:15

    Hello,

    Do you want to password protect that page?
    Please provide WP dashboard credentials.

    Best regards,
    Jack Richardson.

    Avatar: Arleen
    Arleen
    Participant
    May 7, 2016 at 17:36

    I didn’t create the website, so I spoke with the site’s owner about how these 2 private video pages are supposed to function. Her response is Yes, they are supposed to be password protected — however they’ve never worked.

    I’d like to get these pages working. Any help or guidance is much appreciated. Thanks!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 10, 2016 at 09:30

    Hello,

    Password protected form is automatically added for sidebar and footer too.
    As you set visibility to Password Protected http://storage1.static.itmages.com/i/16/0510/h_1462868813_3841577_565057d4d1.jpeg you have to enter password to view the content.
    If you want to remove it from sidebar and footer you need add this code in custom.css file:

    .span4.sidebar.sidebar-left .post-password-form, .prefooter.prefooter-3 .post-password-form {
        display: none;
    }

    How to create custom.css you can watch in this tutorial

    Best regards,
    Jack Richardson.

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