Return to previous page

Global line height - by Daniel0002 - on WordPress WooCommerce support

This topic has 28 replies, 4 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

Daniel0002

Participant

June 25, 2021 at 17:47

Hi Olga,

is it possible to increase the line height globally?

Best regards
Daniel

#292141 Copied Theme version: 7.2.11

27 Answers

Rose Tyler

Support staff

June 26, 2021 at 06:37

Hello,

Theme Options > Typography

Regards

#292156 Copied

Daniel0002

Participant

June 26, 2021 at 07:13

Hi Rose,

ok thank you I have set that but it doesn’t work on the product page. How can we solve this problem ?

Best regards
Daniel

#292161 Copied

Rose Tyler

Support staff

June 26, 2021 at 08:45

Hi,

Provide a screenshot, please.
Also, provide URL and temporary wp-admin access.
You can use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

#292174 Copied

Daniel0002

Participant

June 28, 2021 at 21:13

Hi Rose,

I can give you the access details, where should I send them? to which email address?

Best regards
Daniel

#292382 Copied

Rose Tyler

Support staff

June 29, 2021 at 11:35

Hello,

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#292423 Copied

Daniel0002

Participant

July 1, 2021 at 21:57

Hi,

I’ll send you a link with which you can log in without a password. Maybe you can please look directly to the thank you page because all the order information is missing.

Best regards
Daniel

Please contact administrator
for this information.

#292763 Copied

Rose Tyler

Support staff

July 2, 2021 at 07:33

Hello,

As I can see, you are using Elementor, so set the Line-height in global settings of Elementor also – https://elementor.com/help/global-fonts/
About thank you page, check how it works when a default theme is activated. Provide us with screenshots and URL, for example – https://xstore.8theme.com/elementor/checkout/order-received/6511/?key=wc_order_nk5BDEuZ8g8A3

Regards

#292783 Copied

Daniel0002

Participant

July 5, 2021 at 15:53

Hi Rose,

I’m interested in the product page, and it’s not made with Elementor. Unfortunately I can still create them with Elementor with the Xstore plugin because I use the booking plugin from Yith. The thank you page has a standard template and unfortunately many order details are missing, so you can book a product to see that (it’s more of a demo shop).

best regards
Daniel Wilczkowiak

#293115 Copied

Olga Barlow

Support staff

July 5, 2021 at 16:23

Hello,

I checked your single product and line-height from theme options works there https://prnt.sc/18rsc61
Could you, please, provide us with the screenshot of the element that has the wrong line height?

Regards

#293128 Copied

Daniel0002

Participant

July 8, 2021 at 10:57

Hi Olga,

it’s about the product title on the product page, send you a screenshot. There is also a problem with the thank you page, see screenshot.
https://prntscr.com/19gdoy4
https://prntscr.com/19gdqy6

Best regards
Daniel Wilczkowiak

#293463 Copied
Olga Barlow

Support staff

July 8, 2021 at 14:52
Hello,

If you want to change the title line-height add the below code to custom CSS
```
body {
    --h1-line-height: 1.3;
}
```
Regards
#293513 Copied
Daniel0002

Participant

July 9, 2021 at 15:02

Hi Olga,

thank you, it worked fine. How do we solve the thank you page problem? a lot of order information is missing.

Best regards
Daniel Wilczkowiak

#293635 Copied

Olga Barlow

Support staff

July 9, 2021 at 17:44

Hello,

You are welcome.
Could you, please, provide us with link to that page and WP Dashboard access?

Regards

#293661 Copied

Daniel0002

Participant

July 11, 2021 at 19:23

Hi Olga,

clearly of course send you the link. It’s the thank you page so you should shop to see it. Isn’t a problem either, it’s a demo shop

Best regards
Daniel

Please contact administrator
for this information.

#293771 Copied

Olga Barlow

Support staff

July 12, 2021 at 16:02

Hello,

I checked the thank you page with the default Storefront page https://prnt.sc/1ajqysp and I see the same information. So, probably some third-party plugin removed additional information that thank you page includes as a rule (order details).

Or you meant the header?

Regards

#293826 Copied

Daniel0002

Participant

July 12, 2021 at 22:20

Hi Olga,

yes that’s exactly where all the order information is missing.
I don’t mean the header, it’s disabled on purpose. Unfortunately, I can’t find out where the problem is on my own, but it worked well beforehand.

Best regards
Daniel

#293863 Copied

Olga Barlow

Support staff

July 13, 2021 at 13:50

Hello,

Try to disable third-party plugins that do not come bundled with our theme one by one and check which one causes the issue. We could do nothing from the theme side if it does not work even with the default Storefront theme.

Regards

#293907 Copied

Daniel0002

Participant

July 14, 2021 at 19:14

Hi Olga,

it was actually due to the jetwoobuilder from crocoblock. actually I did the checkout page with the plugin, but the thank you page is also changed.
Have another question, can you make the Yith booking plugin compatible with the product builder?

Best regards
Daniel

#294116 Copied

Olga Barlow

Support staff

July 15, 2021 at 12:59

Hello,

Not sure about this. We need WP Dashboard and FTP access to your site and a detailed description of what exactly does not work.

Regards

#294203 Copied

Daniel0002

Participant

July 16, 2021 at 18:38

Hi Olga,

ok of course I will send you a link with which you can login and there is also a file manager plugin installed so that you can access the ordener.

Best regards
Daniel

Please contact administrator
for this information.

#294492 Copied

Olga Barlow

Support staff

July 16, 2021 at 21:44

Hello,

We can’t edit files via file manager because if the fatal error appears we’ll be blocked. SO, we need FTP.

Regards

#294528 Copied

Olga Barlow

Support staff

July 16, 2021 at 21:45

And don’t forget about details of what exactly does not work, maybe provide screenshots for better understanding.

Regards

#294530 Copied

Daniel0002

Participant

July 18, 2021 at 13:06

Hi Olga,

ok no problem but there is no mistake, the plugin from Yith is simply not compatible and you have such ingenious single product genarator. You simply cannot book a product and the entire calendar is missing. send you a link with the same product then you can see what i mean.

Best regards
Daniel

Please contact administrator
for this information.

#294686 Copied

Olga Barlow

Support staff

July 19, 2021 at 14:32

Hello,

Thank you. I passed the issue to our developers. I’ll inform you once they fix the compatibility issue if it’s possible.

Regards

#294794 Copied

Jack Richardson

Support staff

July 19, 2021 at 15:42

Hi, @Daniel0002

Please, check now !

Regards, Jack Richardson

#294813 Copied

Daniel0002

Participant

July 21, 2021 at 22:40

Hi Jack,

it looks very good thank you

best regards
Daniel

#295329 Copied

Olga Barlow

Support staff

July 22, 2021 at 13:26

Hello,

You are welcome.

Regards

#295423 Copied
Viewing 28 results - 1 through 28 (of 28 total)