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GMAPS FOR VC ISSUE - by Christophe - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Olga Barlow

Christophe

Participant

March 5, 2017 at 21:12

Hello,

I import a contact-page, and adding a gmap.
Adding the Google Maps API key without problems.
When i look to the page (without a marker) then it works, but when adding a location with the Gmap Marker inside Gmaps for VC, then the page doens’t loading.

I’m trying several ways and options,for finding a solution but with no luck 🙁
– coördinates, other coördinates
– location friendly
– edit settings
Nothing helps.

When remove the Marker, then the page load without problems.

Hope you can help me.

Regards,
Christophe

Please, contact administrator
for this information.

#156261 Copied Theme version: Xstore (latest version) WooCommerce version: 2.6.14

10 Answers

Olga Barlow

Support staff

March 9, 2017 at 14:12

Hello,

Could you, please, provide me FTP access? We need to enable debug mode to check if any errors persist.

Regards

#156573 Copied

Christophe

Participant

March 9, 2017 at 20:29

Hi Olga,

Okay!
See private content…

Regards,
Christophe

Please, contact administrator
for this information.

#156628 Copied Theme version: Xstore (latest version) WooCommerce version: 2.6.14

Olga Barlow

Support staff

March 10, 2017 at 13:37

Hello,

Seems problem is related to some plugin bug. We sent the request to plugin author. We are waiting for the answer. I’ll inform you once get the reply.

Regards

#156671 Copied

Christophe

Participant

March 10, 2017 at 16:41

Thx Olga,

I’m waiting patiently 😉

Regards

#156700 Copied Theme version: 1.0 WooCommerce version: 2.6.14

Olga Barlow

Support staff

March 10, 2017 at 17:09

Thank you for your understanding! Much appreciated.

Regards

#156704 Copied

Olga Barlow

Support staff

March 11, 2017 at 09:06

Hello,

Check now, please.

Regards

#156716 Copied

Christophe

Participant

March 12, 2017 at 11:48

Hi Olga,

Thanks for the help!
Can you explain what the problem was. I like to learn 😉

I made another map on another place (top panel) and works like a sharm now.

Happy that it works now!!!

Regards,
Christophe

#156767 Copied

Olga Barlow

Support staff

March 15, 2017 at 17:00

Hello,

We contacted plugin author and he fixed the plugin bug. I can’t tell you what code he edited because he did not share this info.

Regards

#157058 Copied

Christophe

Participant

March 15, 2017 at 22:23

Hi,

Okay, thanks for the info.

Regards,
Christophe

#157082 Copied

Olga Barlow

Support staff

March 16, 2017 at 15:32

You are welcome!

Regards

#157152 Copied
Tagged: friendly, gmaps, issue, templates, woocommerce, wordpress
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