This topic has 2 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler
This plugin fails to install every time. It says it’s required for the theme to work but it won’t download and it’s a paid plugin.
I also get a message saying “8theme” Core needs to be updated up to 1.2.6 version but when i try to i get the following error message:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hello,
Thanks for contacting us.
You can install and update plugins manually via Dashboard or FTP.
Please read about the updating here – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/
Regards
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