Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

Hello, @George,

Sorry to say, that your site is not opening for me as you can see in the image: https://postimg.cc/WDDQNJ3n we are accessing your site from Pakistan please whitelist Pakistan so that I will be able to login to your site. Also, if possible please share a screenshot of Clickable elements too close together and Content wider than the screen so that I will check and help you out if possible.

Regards 8Themes Team.

Hello, @George,

I have checked your site and found no issue it is usable for mobile there is nothing like you describe see the image of your site for a better reference: https://postimg.cc/c6kXyNcn

Regards 8Themes Team.

Hello, @George,

Thanks for the screenshot I have understood your issue.

Now, In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

.mobile-menu-popup .et-close-popup{z-index:999999999 !important;}
.et_b-tabs .et-tab{font-size:30px !important; color:red !important;}

Then save settings and check back to your site after clearing the browser cache.

Note: in the above code the word “30” is the size and the word “red” is the color you can change it with you want.

Regards 8Themes Team.

Hello, @George,

1- I have checked your site URL and found no issue it is fine as you can see in this image: https://postimg.cc/NyGmygVT there is no issue.

2- In my previous reply I shared a CSS code with you below one:

.mobile-menu-popup .et-close-popup{z-index:999999999 !important;}

This code is to solve this issue and I checked your site you didn’t add this code please check my previous reply and fix it.

3- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

@media(max-width:575px){
.et-masonry-filters-list li{padding-bottom:20px !important; font-size:25px !important;}}

Then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @George,

2- The thing is there must be a cache issue because the code I added in the theme settings doesn’t appear on front, and the code is right because the same code when I added it in the browser inspect tool it works like a charm. I have recorded a video for you to see what I want you to know: https://streamable.com/veb5ci

In this video, you will see that the code is added but it not works because of the cache. When the server cache got strong the site will load from the cache, Also, I can see that you are using the cache/optimizer plugins as well.

So please first disable the plugins and contact your service provider to flush the server cache completely and disable the cache system until your site is in development mode. I hope your issue will be resolved.

1- Regarding the menu issue the thing is you are using the “Ubermenu” plugin I disable this plugin and the menu started to appear fine as you can see in the video. I attached the video in point number 2.

Regards 8Themes Team.

Hello, @George,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @George,

Actually, it is hard to understand what you are trying to say, All I understand is that you want to change the font color to white from black. But if I change the color to white it will not appear because the background is also white changing the font color to white will look like this: https://postimg.cc/YLq9rdZY so users will be confused and a big white space will appear text will be there but not able to visible. So if you don’t mind would you please elaborate on it for a better reference to understand your issue?

Regards 8Themes Team.

Hello, @George,

Thanks for elaborating on your issue, I really appreciate it.

Actually, the issue you were facing was because of this Custom CSS: https://postimg.cc/2Lvq0gdQ I commented it out and it resolved your issue now, please check back your site now after removing the browser cache.

https://postimg.cc/67mytBYV

Regards 8Themes Team.

Hello, @George,

Sure, Take your time.
Have a nice weekend.

Regards 8Themes Team.

Hello, @George,

Visually there is no issue/error on your site and all the content is set to fine all clickable elements are not close to each other and the font size is not too small to read, please see the image: https://postimg.cc/sQwFr6qQ all is fine there is nothing wrong in the page that I can help you to fix it.

Also, the site page indexing is covered in SEO services and the SEO services are beyond our limitations. You can ask your developer to check it further and fix it.

I hope you can understand our limitations.

Regards 8Themes Team.