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Google analytics code showing in the header of my website

This topic has 6 replies, 4 voices, and was last updated 8 years, 3 months ago ago by Olga Barlow

essyribake

Participant

August 11, 2016 at 20:40

I added the Google analytics code in theme options but it shows on my header, top left corner, http://www.jometonline.com

#136427 Copied Theme version: woopress WooCommerce version: 4.5.3

5 Answers

Rose Tyler

Support staff

August 12, 2016 at 07:47

Hello,

Please, provide admin panel and FTP access in Private Content.

Regards,
Rose Tyler.

#136449 Copied

essyribake

Participant

August 13, 2016 at 08:21

Hi Rose,

Please see both access, i have sent this before in a previous chat. please assist with this urgently.

Regards

Please, contact administrator
for this information.

#136542 Copied

Olga Barlow

Support staff

August 13, 2016 at 10:11

Hello

You have to add your script code (Google Analytics code) in filed Google Analytics Code
See documentation https://support.google.com/analytics/answer/1032385?hl=en

Regards

Please, contact administrator
for this information.

#136545 Copied

essyribake

Participant

August 13, 2016 at 13:00

Please previous thread, that wasn’t my issue. i have my analytics code from Google analytics already and i added this to my website under the theme options as provided but the code is visible on the front end of my website.Wich is why Rose the other lady asked for my access code which i provided.

Your reply didn’t solve my problem.

#136553 Copied

Olga Barlow

Support staff

August 15, 2016 at 08:11

Hello, essyribake,

If you read instructions carefully and check your code you’ll understand that you add Tracking ID only http://prntscr.com/c5uwcf instead of Tracking Code http://prntscr.com/c5uw7m.

Regards

#136584 Copied
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