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Google Analytics Ecoomerce - by raodesigner

This topic has 2 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Laranz

  • Avatar: raodesigner
    raodesigner
    Participant
    August 4, 2017 at 18:06

    I have a problem in two points of my theme bought with you:

    1 – On the checkout page, this is a Google Analytics code where it came with your theme and it does not belong to me UA-88310706-1, it appears only on this page: https://www.sorayaabuchaimescritora.com.br/finalizar-compra/ and I’m not finding the same in code.

    2 – Although my Google Analytics code is installed correctly and the options are enabled, the theme is not sending sales tracking to part of Google Analytics conversions.

    #169497 Copied Theme version: Xstore WooCommerce version: Versão 3.1.1
    1 Answer
    Avatar: laranz
    Laranz
    Participant
    August 7, 2017 at 08:07

    Hi,

    1. We don’t have anything coded in to the theme like that, can you try disable all the plugins and see that fixes the issue? Make sure none of the plugin added that or double check your child theme.

    2. Did you correctly set that up? https://support.google.com/analytics/answer/1009612?hl=en again it is not a theme’s issue. Make sure all the settings are right, and no plugins interference.

    Let us know,

    Thanks,
    laranz.

    #169534 Copied

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