Google Analytics not working in Theme options

This topic has 7 replies, 3 voices, and was last updated 5 years, 12 months ago ago by Rose Tyler

  • Avatar: richnation
    richnation
    Participant
    November 25, 2018 at 15:42

    For some reason the google analytics code is not working in theme options. Do I need to use a header plugin to do this and will there be a fix for the theme options location soon?

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 26, 2018 at 15:39

    Hello,

    We have checked the page source and see the GA code before the close head tag. Did you use plugin? Can you provide me temporary Dashboard and FTP access to your site to check?

    Regards

    Avatar: richnation
    richnation
    Participant
    November 26, 2018 at 15:55

    I installed a Google analytics plugin to get by for now but would prefer the theme option instead.

    Please contact administrator
    for this information.
    Avatar: richnation
    richnation
    Participant
    November 26, 2018 at 15:57

    Forgot the ftp password

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 27, 2018 at 14:14

    Hello,

    I have added code to our Theme Options, disabled your plugin and don’t see problems http://prntscr.com/lnlire

    Also, I would suggest you to use Insert headers and footers plugin if you need to add any code to the header because if you decide to change the theme you will lose that code if you use that plugin code will be safe.

    Regards

    Avatar: richnation
    richnation
    Participant
    November 28, 2018 at 00:31

    Awesome, thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:34

    Hello,

    You’re welcome!

    Regards

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Google Analytics not working in Theme options’' has been successfully resolved, and the topic is now closed for further responses

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