This topic has 10 replies, 4 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson
Hi,
After upgrading to woopress 2.0 the google font aren’t working.
e.g. tried to set the menu font to Hammersmith One – but it has no affect.
Thanks
David
Hello,
You’re using old theme version. Please update to the latest.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Regards,
Robert Hall.
Hi, OK, we have now updated to 2.2 and we have a very strange problem. We can edit all pages EXCEPT for the front page. The page doesn’t appear to load properly ?!?!
Thanks
Hello,
You’re using old plugins versions. Please update them. You can download them from this link https://www.8theme.com/download-plugins/ .
Best regards,
Jack Richardson.
OK,
OK, I have updated all the plugins on my localhost version – but the problem remains – so plugin versions doesn’t seem to be the issue.
Despite it not working locally, I have tried to update the plugins on the live (web) version and I now have a new problem in that it won’t let me install plugins from the admin – says permission denied. I have checked the permissions on plugin folder and it looks correct (755). I have attempted to simply replace a plugin (e.g. master slider) by copying the files to the plugin folder – but that results in the admin crashing completely.
Please advise.
Hello,
Please provide us with FTP credentials. We’ll try to update MasterSlider plugin.
Thank you.
Regards,
Eva Kemp.
Thank you very much – really appreciated. I feel like I have been stumbling over a never end of problems and required updates ever since we upgraded to 2.0 and beyond – would be good to get it to a point where all is good ! Web admin and ftp credential in private content.
Thanks
Hello,
I’ve updated not only MasterSlider plugin but Essential Grid, Visual Composer, Revolution Slider, Wishlist plugins as well.
Please check.
Also you can update Woocommerce plugin.
Best regards,
Jack Richardson.
Hi Jack,
Thank you so much for doing that? What was the problem that was preventing me updating them?
However, the original problem still persists – it is no longer possible to edit the contents of the home page:http://www.revuk.com/wordpress/wp-admin/post.php?post=22&action=edit
Thanks
Hello,
The problem is caused by one of your 3rd-party plugins. Disable them one by one to find it out.
Unfortunately we don’t know the reason that was preventing you from plugins update. We didn’t get any errors during the update process.
Best regards,
Jack Richardson.
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