Google Listings and Ads Plugin does not working in XSTORE theme.

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: mehmet
    mehmet
    Participant
    January 10, 2024 at 08:41

    Google Listings and Ads Plugin does not working in XSTORE theme. When I click the connect button, it appears to connect and then goes back to square one. I tried turning off all my plugins, but it didn’t work. I disconnected from Cloudflare and it still didn’t work. I’m waiting for your help.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 10, 2024 at 12:36

    Hello, @mehmet,

    Thank you so much for purchasing our theme and contacting our support center.

    Please activate a default WordPress theme, such as Storefront, to help isolate the problem. This can be done by navigating to ‘Appearance’ > ‘Themes’ within your WordPress dashboard.

    Once the default theme is activated, please monitor your site for the issue in question.

    This diagnostic check is crucial in determining the root cause of the problem and will greatly assist us in providing you with the appropriate support. Let us know the result.

    Additionally, we strongly advise that you create a complete backup of your website before making any changes. This precautionary measure is to ensure the safety and integrity of your data.

    Warm regards,
    The 8Theme Team

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