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Google Loginization error from the Google API

This topic has 39 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

Andrew Mitchell

Support staff

September 19, 2024 at 08:28

Hello, LVRB Love’s Rebel,

I hope this message finds you well. We wish to inform you that the issue you are experiencing has been traced back to the code snippet titled “Checkout Registro Usuario Google,” which was added by your team two months ago. For further details, please refer to the attached files.

As a temporary measure, we have disabled the snippet. We kindly request that you review this action at your earliest convenience.

Best Regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

#415004 Copied

LVRB Love's Rebel

Participant

September 19, 2024 at 14:54

Hi.

But now it does not ask for login to make the purchase, it does it directly.

I need that if you are purchasing, you must log in and continue with the purchase without going through my account. That is, if you add products to the cart and want to finish the purchase, you must log in and once you do, the purchase continues.

If the user logs in from my account, I will forward them to my account page, but from any other place they log in I will send them to my cart or checkout.

Can these modifications be made from the code that was created in code snippet? Can you fix that code to solve this once and for all?

I have 50 days of support left and this is the second time I have hired him to finish the site correctly.

I attach video.

Please contact administrator
for this information.

#415084 Copied

Andrew Mitchell

Support staff

September 20, 2024 at 08:57

Hello, LVRB Love’s Rebel,

We hope this message finds you well. We would like to inform you that the modification you are requesting exceeds the scope of our support team’s authority. We kindly advise you to contact our specialized department for further assistance. Please visit the following link to reach out to them: https://www.8theme.com/account/#etheme_customization_panel

Thank you for your understanding.

Best Regards,
The 8Theme Team

#415203 Copied

LVRB Love's Rebel

Participant

September 20, 2024 at 14:18

but the configuration was fine in one of the steps performed, then it started changing executives and entering changes that only caused problems. Now, on top of that, they filled the theme with code with their configurations and now they disabled the configuration I made, making everything worse!

I paid for support for the second time and this is the answer after waiting months for them to solve it? Now they say it escapes the support option? I need the solution now and not have to hire another service again where they made me lose months of support and without being able to migrate my website.

#415281 Copied

LVRB Love's Rebel

Participant

September 20, 2024 at 15:06

I can no longer see the entire conversation thread to fix this problem.

Before you could log in without errors from “checkout” and “my account” with the code snippets active and it would redirect you to the cart.

The only problem was that if you started from my account it would still send you to the cart instead of my account. That configuration was correct, then you changed things and this problem is caused. You have to go back to that configuration.

I need you to review and return the configuration that did work and allowed login and registration without problems while maintaining the code snippets code correctly.

#415287 Copied

LVRB Love's Rebel

Participant

September 20, 2024 at 15:24

I checked and the configurations from August 17 and 21 are the ones that worked well with code snippets without the login error.

Capture attached!

Files is visible for topic creator and
support staff only.

#415290 Copied

Andrew Mitchell

Support staff

September 23, 2024 at 08:38

Hello, LVRB Love’s Rebel,

We have restored the status of your login as of August 17. Please verify this at your earliest convenience.

Regarding the login redirection issue you mentioned, “If the user logs in from my account, I will forward them to my account page, but from any other place they log in I will send them to my cart or checkout.” – considering your modification, it is currently not feasible. Your modification always redirects the user to the ‘My Account’ page if they are not logged in, and the login process begins from there. Subsequently, it attempts to redirect to the cart page, which results in an error.

There appears to be a contradiction in your current setup. Specifically, if a user logs in from any page other than the ‘My Account’ page, they are supposed to be redirected to the cart page. However, there is also code in place that redirects all users to the ‘My Account’ page upon logging in.

Please devise a precise login algorithm (including all branches) and consult with the appropriate department to resolve these conflicts. You can access the customization panel via this link: https://www.8theme.com/account/#etheme_customization_panel

We appreciate your prompt attention to this matter and look forward to your response.

Best Regards,
8Theme’s Team

#415497 Copied

LVRB Love's Rebel

Participant

September 29, 2024 at 22:50

Hello.

The problems continue, it did not return to the initial state where it worked well.

The error occurs anywhere and intermittently. Sometimes it works well and other times it works badly, sometimes it doesn’t log in or it bugs and returns to the same page without logging in.

This has happened since the modification was made by you, which has not yet returned to how it was at the beginning.

In addition, I modified the Code snippets code and now I can log in from the cart and the login returns to the cart, but the problems still persist.

It may be a problem since they modified the authorization from the Google API.

This is something that we have been seeing for months and that they left unsolved.

Please I need you to fix this, plus the theme is presenting several usage errors with the latest updates.

I attach a link with the video showing the problems.

Please contact administrator
for this information.

#416346 Copied

Andrew Mitchell

Support staff

October 3, 2024 at 15:55

Hello, LVRB Love’s Rebel,

For inquiries related to customization or to review a customization completed by your team, please kindly direct your request to our specialized division. You can access this service through the following link: https://www.8theme.com/account/#etheme_customization_panel

Best Regards,
The 8Theme Team

#416958 Copied
Tagged: api troubleshooting, best selling themes, efficient woocommerce solutions, google api error, google api integration, google loginization error, woocommerce themes
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