Google Loginization error from the Google API

This topic has 36 replies, 2 voices, and was last updated 3 hours, 20 minutes ago ago by LVRB Love's Rebel

  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 19, 2024 at 08:28

    Hello, LVRB Love’s Rebel,

    I hope this message finds you well. We wish to inform you that the issue you are experiencing has been traced back to the code snippet titled “Checkout Registro Usuario Google,” which was added by your team two months ago. For further details, please refer to the attached files.

    As a temporary measure, we have disabled the snippet. We kindly request that you review this action at your earliest convenience.

    Best Regards,
    The 8Theme Team

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    support staff only.
    Avatar: LVRB Love's Rebel
    LVRB Love's Rebel
    Participant
    September 19, 2024 at 14:54

    Hi.

    But now it does not ask for login to make the purchase, it does it directly.

    I need that if you are purchasing, you must log in and continue with the purchase without going through my account. That is, if you add products to the cart and want to finish the purchase, you must log in and once you do, the purchase continues.

    If the user logs in from my account, I will forward them to my account page, but from any other place they log in I will send them to my cart or checkout.

    Can these modifications be made from the code that was created in code snippet? Can you fix that code to solve this once and for all?

    I have 50 days of support left and this is the second time I have hired him to finish the site correctly.

    I attach video.

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 20, 2024 at 08:57

    Hello, LVRB Love’s Rebel,

    We hope this message finds you well. We would like to inform you that the modification you are requesting exceeds the scope of our support team’s authority. We kindly advise you to contact our specialized department for further assistance. Please visit the following link to reach out to them: https://www.8theme.com/account/#etheme_customization_panel

    Thank you for your understanding.

    Best Regards,
    The 8Theme Team

    Avatar: LVRB Love's Rebel
    LVRB Love's Rebel
    Participant
    September 20, 2024 at 14:18

    but the configuration was fine in one of the steps performed, then it started changing executives and entering changes that only caused problems. Now, on top of that, they filled the theme with code with their configurations and now they disabled the configuration I made, making everything worse!

    I paid for support for the second time and this is the answer after waiting months for them to solve it? Now they say it escapes the support option? I need the solution now and not have to hire another service again where they made me lose months of support and without being able to migrate my website.

    Avatar: LVRB Love's Rebel
    LVRB Love's Rebel
    Participant
    September 20, 2024 at 15:06

    I can no longer see the entire conversation thread to fix this problem.

    Before you could log in without errors from “checkout” and “my account” with the code snippets active and it would redirect you to the cart.

    The only problem was that if you started from my account it would still send you to the cart instead of my account. That configuration was correct, then you changed things and this problem is caused. You have to go back to that configuration.

    I need you to review and return the configuration that did work and allowed login and registration without problems while maintaining the code snippets code correctly.

    Avatar: LVRB Love's Rebel
    LVRB Love's Rebel
    Participant
    September 20, 2024 at 15:24

    I checked and the configurations from August 17 and 21 are the ones that worked well with code snippets without the login error.

    Capture attached!

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    support staff only.
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