Google Map disappear - by Nebulas - on WordPress WooCommerce support

This topic has 17 replies, 6 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: Nebulas
    Nebulas
    Participant
    December 16, 2014 at 15:37

    Hi,
    I have problem with the google map. It didn’t show me on the browser.
    http://nebulasgraphics.it/elisaserrau/

    I have only replaced the longitude and latitude.

    What I have done?

    16 Answers
    Avatar: stan
    Stan Russell
    Participant
    December 16, 2014 at 16:03

    Hello Nebulas,

    please provide us with admin credentials for your site in private content. We will check it.

    Regards,
    Stan Russell

    Avatar: Nebulas
    Nebulas
    Participant
    December 16, 2014 at 16:05

    ok

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 16, 2014 at 16:24

    Hello,

    Please update the theme to the latest 1.5.2 version.
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1.5 Theme Upgrade”)

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ziloub
    ziloub
    Participant
    December 18, 2014 at 08:39

    Hi,

    i have quite the same issue.. The google map dissapear when I edit the page. And when I re-edit again, it appears! Weird …
    I have the latest version of your theme.

    Regards

    Sylvain

    Avatar: Eva
    Eva Kemp
    Support staff
    December 18, 2014 at 10:07

    Hello @ziloub,

    The problem may be caused because of your browser.
    Does this issue persist in other browsers?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Nebulas
    Nebulas
    Participant
    December 19, 2014 at 09:45

    I have Chrome as a default browser, and it’s at the last version.
    This issue persist in firefox, safari instead show the map. Explorer I don’t know beacause I hava a mac computer

    Avatar: Eva
    Eva Kemp
    Support staff
    December 19, 2014 at 09:55

    Hello @Nebulas,

    As I see you didn’t update the theme to the latest version. Please do this and don’t forget to create a back up before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Nebulas
    Nebulas
    Participant
    December 19, 2014 at 10:21

    Very strange, because I update the theme two days ago.
    I deleted a row from the model home I was working on.
    Deleting that row, map is reappearance. I do not know why

    °_°

    Avatar: Nebulas
    Nebulas
    Participant
    December 19, 2014 at 11:08

    I update the theme..the map is empty again

    http://nebulasgraphics.it/elisaserrau/

    Avatar: Eva
    Eva Kemp
    Support staff
    December 19, 2014 at 16:13

    Hello @Nebulas,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Nebulas
    Nebulas
    Participant
    December 22, 2014 at 00:42

    Hi,
    ok.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 23, 2014 at 13:24

    Hello,

    I’ve updated VC plugin.
    Please check the home page now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Nebulas
    Nebulas
    Participant
    December 23, 2014 at 13:26

    Thank you Eva ^_^

    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 23, 2014 at 13:51

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: AlchemicDesign
    AlchemicDesign
    Participant
    January 8, 2015 at 16:07

    Hi all,

    Got same problem with my contact page:
    http://testing.craigjohnsoninternational.com/contact/

    If I update the page, the map shows for a while, than I get this error: Uncaught ReferenceError: google is not defined and the map is no longer displayed.

    This causes the contact form to not be displayed, too!

    Please help.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 8, 2015 at 18:26

    Hello @AlchemicDesign,

    I’ve updated Contact page and now Google map is working as well as contact form.
    Please check and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

  • Viewing 17 results - 1 through 17 (of 17 total)

The issue related to '‘Google Map disappear’' has been successfully resolved, and the topic is now closed for further responses

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