Google search Console – products warning

This topic has 12 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

  • Avatar: Thomas_Tam
    KThomas
    Participant
    September 26, 2019 at 02:49

    Hi,

    Refer from our google search console, it showed we have 34 products with 4 warning. Please see https://prnt.sc/pb1t9m
    Would you help?

    Thanks and Best Regards,
    Thomas

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2019 at 08:32

    Hello,

    Sorry for the delay in answering. One of our technicians will check this request on Monday-Tuesday. Please wait.
    If you have any other question, feel free to open up a new topic on this forum.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    September 28, 2019 at 09:40

    Thank you, Rose.

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 1, 2019 at 22:48

    Hi Rose,

    Did your colleagues find out the problem?

    On the other hand, the errors of mobile usability (Viewport not set to “device-width” and Clickable elements too close together) come out again. Would you ask your colleagues to double-check this also?

    Thanks and Best Regards,
    Thomas

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 4, 2019 at 16:33

    Hello,

    Sorry for the delay in answering.
    Unfortunately, I’ve not got a reply from our developers about your request. This topic is in our line of tasks. You will be informed once there will be useful information about the mentioned problems.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2019 at 09:30

    Hello,

    Our developers need more information about the mentioned problems. Please provide us with screenshots of these errors and links to the results of the test.
    Also, we need correct wp-admin access.
    device-width is set – http://prntscr.com/pfh82y so there should not be “Viewport not set to “device-width”” error.
    Please provide us with the requested data.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 10, 2019 at 01:45

    Hi Rose,

    This problem is referred to the google search console also, Please go to https://search.google.com/

    Please click the enhancement products. you can see the warning.

    For WP info.

    Thanks and Best Regards,
    Thomas

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 10, 2019 at 13:14

    Hello,

    We cannot log in to your account to proceed. Waiting for unlocking from you.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 11, 2019 at 00:34

    Hi,

    Can you try?

    Thanks and Best Regards,
    Thomas

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 11, 2019 at 15:47

    Hello,

    Access is correct.
    Ok. You have 4 warnings:
    1) Missing field ‘review’ (optional)
    2) Missing field ‘aggregateRating’ (optional)
    3) Missing field ‘brand’ (optional)
    4) No global identifier provided (e.g. gtin, mpn, isbn) (optional)

    You will get this warning if your product has no reviews, brands etc. Ignore unless it does have reviews, do not plan to add brands etc. It’s not an error. All it really means is you can’t get the review star rich result if you have no reviews. It is not an error with your structured data. These warnings are specifically related to getting rich results in Google search and these data are optional as you can see from the warnings. Read this post https://support.google.com/webmasters/thread/7895812?hl=en

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 11, 2019 at 22:29

    Hi,

    Well noted.

    Thanks and Best Regards,
    Thomas

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 12, 2019 at 08:11

    Hello,

    You’re welcome!
    Have a nice day.

    Best Regards

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