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Got issue with price when its with sale showing just crossed out price old price not showing

This topic has 6 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Rose Tyler

Focu5

Participant

January 5, 2024 at 07:38

I dont know showing like this how can i fix this. attaching image
https://ibb.co/MPjp9FZ

#378639 Copied Theme version: 9.2.4 WooCommerce version: 8.3

5 Answers

Rose Tyler

Support staff

January 5, 2024 at 11:29

Hello, Focu5,

Thank you for reaching out to us and for providing the image to illustrate the issue you’re experiencing. We understand that encountering unexpected behavior on your site can be concerning, and we’re here to help you resolve it as smoothly as possible.

Upon reviewing the Home page of your website, we observed that the display does not correspond with the screenshot you provided. You can view our findings here: https://prnt.sc/lm1gMRKAosSM

To further assist you, we kindly request that you provide us with the URL of the page where the issue, as depicted in your screenshot, is occurring. Additionally, for us to conduct a thorough investigation, please grant us access to your site’s wp-admin.

We look forward to your prompt response so that we may proceed with the necessary steps to address your concerns.

Best Regards,
8Theme’s Team

#378676 Copied

Focu5

Participant

January 5, 2024 at 11:30

if you register new user and subscribe to get 10% discount then price will be crossout

#378677 Copied

Rose Tyler

Support staff

January 5, 2024 at 12:18

Hello, Focu5,

We kindly request that you grant us access to the account necessary for viewing the prices referenced.

Best Regards,
8Theme’s Team

#378693 Copied

Focu5

Participant

January 5, 2024 at 12:35

sending logins

Please contact administrator
for this information.

#378697 Copied
Rose Tyler

Support staff

January 5, 2024 at 14:34
Hello, Focu5,

We appreciate your prompt response.

We kindly request that you proceed to insert the following CSS code snippet into your theme. You can do this by navigating to Theme Options and then selecting the ‘Theme Custom CSS’ section:
```
.product-view-light .product-details .price {
    display: flex;
}
```
Best Regards,
8Theme’s Team
#378734 Copied
Tagged: old price not showing woocommerce, price display problem woocommerce, woocommerce sale price error, woocommerce themes issue, woocommerce wordpress themes troubleshooting
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