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Gravity Form Multi upload does not works anymore

This topic has 9 replies, 2 voices, and was last updated 7 years, 10 months ago ago by 8theme

Simmons

Participant

January 21, 2017 at 16:24

Hi,
i changed to your great xstore theme and now i noticed that my gravity forms multi upload does not works.
It works in the backend but not in the site.
What can i do?

Take a look: https://www.fineartprinted.com/shop/stampa-fine-art/

I think is something related to the javascript who is not loaded in the header or something like that.

Thank you.

#152684 Copied

8 Answers

8theme

Support staff

January 23, 2017 at 08:50

Hello,

Could you please send a screenshot of the multi upload field for better understanding?

Thank you

#152740 Copied

Simmons

Participant

January 23, 2017 at 08:55

You can see it in the link i provided. The section file in the page let you upload multifiles or drag them on the area to upload. Now seems to be dead.

#152742 Copied

8theme

Support staff

January 23, 2017 at 08:59

We don’t see any JS errors. Could you please switch to default theme to check how it should work?

#152744 Copied

Simmons

Participant

January 23, 2017 at 11:02

yeah i don’t think is an error. i think could be just a matter of position of scripts.

#152773 Copied

8theme

Support staff

January 23, 2017 at 11:12

OK, but how it works with a default theme?

#152774 Copied

Simmons

Participant

January 23, 2017 at 11:19

ok i’ll add a user and pass for you to check the preview.

Please, contact administrator
for this information.

#152775 Copied

Simmons

Participant

January 23, 2017 at 11:49

have you seen it?

#152784 Copied

8theme

Support staff

January 23, 2017 at 12:41

The order for all JS scripts are the same and there is no any problems with it. Try to disable all additional plugin also.

#152794 Copied
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