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Gravity forms issues - by hostpuppies - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Brian Johnson

hostpuppies

Participant

May 1, 2015 at 22:20

Iam having a problem with gravity forms and this theme. I have updated the theme and also gravity forms. tried all plugin conflicts. Inside of the admin area for forms, I cannot edit the form and it also will not display the fields correctly on the Paymsnts page.

When I try to edit the form fields they will not open or display correctly.

Logins for WP are in the private area

Please, contact administrator
for this information.

#61039 Copied

3 Answers

Eva Kemp

Support staff

May 4, 2015 at 09:49

Hello,

As I see form is shown properly:
https://s3.amazonaws.com/fvd-data/notes/168674/1430729384-51Dwh8/screen.png

Please clarify the issue with more details.

Thank you.
Regards,
Eva Kemp.

#61249 Copied

hostpuppies

Participant

May 4, 2015 at 19:46

The actual form link preview does fine. The form however cannot be edited and does not appear the same as your preview link on the actual site. In other words when I go into edit the form I cannot. And on the actual page one of the input fields is missing.

This is how we can tell that it is a theme / JS conflict and not a problem with the Gravity FOrms plugin. The console shows JS conflicts. This is not showing on other similar site builds.

See the link in the private area to see how the form actually appears on the page. .

Please, contact administrator
for this information.

#61486 Copied

Brian Johnson

Member

May 5, 2015 at 08:40

Hello

Please clarify your request with more details or screenshots with the errors and actual issue because we did not notice JS conflict in Opera browser console. You may also check 3-d party plugins maybe one of them is causing the issue.

With best regards
Brian Johnson

#61581 Copied
Tagged: gravity forms, issues, solutions, support, templates, woocommerce, wordpress
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