Grocery Market Does Not Look The Same As Demo

This topic has 23 replies, 4 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

  • Avatar: jay4566
    jay4566
    Participant
    June 28, 2022 at 23:40

    So after taking ages to choose what demo I wanted, I chose the Grocery Market.

    The menu is messed up and the product categories under the main slider aren’t showing (the bit I actually wanted!)

    Please, contact administrator
    for this information.
    22 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 06:31

    Hello,

    Please provide URL of your site and temporary wp-admin access.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 29, 2022 at 09:42

    I fixed the menu but the other issue remains, I have put the other details you wanted in the private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 10:03

    Hello,

    Thanks for the reply. Clear cache and check categories on the Home page now. You need to add images for categories via Dashboard > Products > Categories > edit category.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 29, 2022 at 10:13

    Ok thanks, I will do that but shouldn’t that of been included as part of the demo site?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 10:46

    Product Categories and Brands can’t be imported with exactly the same hierarchy and images, so edit/delete demo categories and add your own
    https://docs.woocommerce.com/document/managing-product-taxonomies/

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 00:07

    Hi, rather than start a new thread can you help with this question :

    Can you tell me what is going on with the drop down menu please.

    Under the options for the menu dropdown I have changed dropdown content zoom to 80% which adjusts it while using elementor but after I publish it it returns to the original size even though dropdown content zoom hasn’t changed from 80%

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 10:01

    Hello,

    Have you changed wp-admin access? We can’t log in. Please provide access.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:39

    Hi yes it removed everytime. I will generate a new login. Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 10:49

    Hello,

    Do you want to change size here https://prnt.sc/ZuVa2Juv9_RU ? Go to Static blocks > edit menu static blocks using Elementor ( https://prnt.sc/HCUvZNwhO7KX > https://prnt.sc/mlB9v6YV-rMd ) change font-size https://prnt.sc/qcz82hkLCiTC

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:52

    No the menu to the left of that.

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:54

    Hold on there is something wrong here

    The menu I want is now too small in Firefox and too big in Chrome!!

    Let me get you a screenshot

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 10:58

    Why is this happening? It was perfectly aligned when I set it up but now it looks like this :

    Chrome – https://i.imgur.com/LwB43aO.jpg

    Firefox – https://i.imgur.com/WjKEHv1.jpg

    Edge is the same Chrome probably because they are using the same engine

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 12:54

    Hello,

    Check the next screenshots 1/ https://prnt.sc/97XqzXPRqjwU
    2/ https://prnt.sc/eLR7CVjm6San
    Clear cache of your browsers, cache of plugin and CDN cache, then check the result.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 12:59

    Hi, I have done that and it still looks like the screenshots I posted.

    I found this before, it looked ok when you first set it but if you go back to the page and load it it will revert to looking incorrect.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 13:39

    Helo,

    Temporarily disable CDN and cache plugin, clear cache of your browser and check then.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 13:51

    I have and looked at it through a VPN.

    Is it aligning for you?

    Avatar: jay4566
    jay4566
    Participant
    June 30, 2022 at 14:10

    I have just tried again and it looks lined up now thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 30, 2022 at 15:21

    Hello,

    You are welcome.

    Regards

    Avatar: jay4566
    jay4566
    Participant
    July 1, 2022 at 12:55

    Hi, Can I ask something please.

    How do you make the gap between each category smaller? The gap is a bit larger than I would like at the moment and I don’t want to make the menu any smaller.

    Thanks

    https://i.imgur.com/UNMBHbn.png

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 1, 2022 at 13:05

    Hello, @jay4566,

    Please copy and paste the below-given CSS code to XStore >> Theme Settings >> Theme Custom CSS under Global Custom CSS and check back your site after removing the browser cache.

    .et_b_header-menu .secondary-menu-wrapper .menu > li > a {
        padding-bottom: 0px !important;
    }

    Regards 8Themes Team.

    Avatar: jay4566
    jay4566
    Participant
    July 1, 2022 at 13:24

    Yes that sorted it thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 1, 2022 at 13:33

    Hello,

    You’re welcome! Have a nice day!
    This topic will be closed because your question is solved. Please kindly open up new tickets for additional questions.

    Regards

  • Viewing 23 results - 1 through 23 (of 23 total)

The issue related to '‘Grocery Market Does Not Look The Same As Demo’' has been successfully resolved, and the topic is now closed for further responses

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