Guest Checkout - by Kcharveaux - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Stan Russell

  • Avatar: Kcharveaux
    Kcharveaux
    Participant
    September 18, 2015 at 20:00

    We have Guest checkout enabled in Woo Commerce-Settings-Check out.
    However when someone who is not logged in to account tries to add something to the cart 2 issues exist.
    1. The unregistered user can add 1 item to the shopping cart. When they try to add another the 1st product is removed. I.E. Can only have 1 product in cart at a time.

    2. When the unregistered user attempts to check out the cart shows empty.

    How can we allow folks who are not logged in the ability to check out.

    Note: Registered users who are logged in are able to check out just fine.

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 19, 2015 at 10:15

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Also please check the description of our theme update:
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
    You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory).

    Regards,
    Eva Kemp.

    Avatar: chirag
    chirag
    Participant
    October 3, 2015 at 19:26

    Hello admin,

    Purchase code : 4c591f0a-fe4f-4ee8-85ae-e93dbc3ed578
    Item ID: 5888906
    website : indianchowk.com

    When i view cart and checkout as guest. then automatic my cart empty as well as product did not update in header cart option.

    This is big problem for you me … please solve this problem.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 5, 2015 at 18:22

    Hello @chirag,

    Sorry, but your query is a bit unclear.
    I added a product to the cart and was able to checkout.

    Have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: chirag
    chirag
    Participant
    October 12, 2015 at 06:04

    hello @Eva Kemp

    this problem has been solved. thanks for your time 🙂

    Avatar: stan
    Stan Russell
    Participant
    October 12, 2015 at 08:24

    Hello chirag,

    we are happy that your problem is solved! Have a nice day!

    Regards,
    Stan Russell.

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The issue related to '‘Guest Checkout’' has been successfully resolved, and the topic is now closed for further responses

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