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Guest Checkout - by Kcharveaux - on WordPress WooCommerce support

This topic has 6 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Stan Russell

Kcharveaux

Participant

September 18, 2015 at 20:00

We have Guest checkout enabled in Woo Commerce-Settings-Check out.
However when someone who is not logged in to account tries to add something to the cart 2 issues exist.
1. The unregistered user can add 1 item to the shopping cart. When they try to add another the 1st product is removed. I.E. Can only have 1 product in cart at a time.

2. When the unregistered user attempts to check out the cart shows empty.

How can we allow folks who are not logged in the ability to check out.

Note: Registered users who are logged in are able to check out just fine.

#88032 Copied Theme version: 2.2 WooCommerce version: 2.4.1

5 Answers

Eva Kemp

Support staff

September 19, 2015 at 10:15

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Also please check the description of our theme update:
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory).

Regards,
Eva Kemp.

#88097 Copied

chirag

Participant

October 3, 2015 at 19:26

Hello admin,

Purchase code : 4c591f0a-fe4f-4ee8-85ae-e93dbc3ed578
Item ID: 5888906
website : indianchowk.com

When i view cart and checkout as guest. then automatic my cart empty as well as product did not update in header cart option.

This is big problem for you me … please solve this problem.

Please, contact administrator
for this information.

#91202 Copied Theme version: 1.9.1 WooCommerce version: 2.3.11

Eva Kemp

Support staff

October 5, 2015 at 18:22

Hello @chirag,

Sorry, but your query is a bit unclear.
I added a product to the cart and was able to checkout.

Have you resolved the issue?

Regards,
Eva Kemp.

#91485 Copied

chirag

Participant

October 12, 2015 at 06:04

hello @Eva Kemp

this problem has been solved. thanks for your time 🙂

#93114 Copied Theme version: 2.9 WooCommerce version: 2.3.11

Stan Russell

Participant

October 12, 2015 at 08:24

Hello chirag,

we are happy that your problem is solved! Have a nice day!

Regards,
Stan Russell.

#93143 Copied
Tagged: easy checkout, faster checkout, guest checkout, online shopping, secure payment, wordpress woocommerce
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