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Guest checkout doesn't work - by bryantaa

This topic has 3 replies, 2 voices, and was last updated 10 years ago ago by Stan Russell

bryantaa

Participant

November 10, 2014 at 20:30

Hello, I am having the same issue. Whenever a guest adds an item to heir cart and tries to checkout, the cart is empty.

I also have a message in the backend that states “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could be the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

I’ve updated WooCommerce on multiple occasions, but this message still remains and I suspect it is the reason why guests cannot checkout.

Please fix. I am losing customers as we speak.

Please, contact administrator
for this information.

#23982 Copied

2 Answers

bryantaa

Participant

November 11, 2014 at 01:05

Nevermind. Updated to 1.4 and everything is working fine.

#23996 Copied

Stan Russell

Participant

November 11, 2014 at 11:44

Hello,
we are happy that your problem is solved. Have a nice day!

Regards,
Stan Russell

#24042 Copied
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