Guest Checkout Setting is Not Working Post Theme Update

This topic has 6 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: bryanr18lowe
    bryanr18lowe
    Participant
    June 16, 2016 at 12:40

    Hello,

    Thank you for a great theme and the support here.

    I am experiencing an issue with the guest checkout setting not working post updating the the most recent version of the theme.

    Can you please help me with this?

    All the best,

    Bryan

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2016 at 13:18

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: bryanr18lowe
    bryanr18lowe
    Participant
    June 16, 2016 at 13:28

    Hello, Please find the credentials in the private info below:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2016 at 14:21

    Hello,

    I’ve commented the lines in wp-content/themes/royal/woocommerce/checkout/form-checkout.php file. Please check now.

    Regards,
    Eva Kemp.

    Avatar: bryanr18lowe
    bryanr18lowe
    Participant
    June 16, 2016 at 14:38

    Thank you, Eva!

    I appreciate your help here.

    If I have another question, should I create a new topic or is it ok to ask you here? Just wanted to check the best practices as I’m new to the forum.

    All the best,

    Bryan

    Avatar: Eva
    Eva Kemp
    Support staff
    June 16, 2016 at 14:46

    Hello,

    It would be better create a new topic for a new query.

    Regards,
    Eva Kemp.

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