Return to previous page

Guidance Requested for Issues Encountered in Theme Usage

This topic has 4 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Andrew Mitchell

xstorefans

Participant

April 21, 2024 at 13:53

Hi there,
I hope this message finds you well.

I’ve encountered some issues during use that I’m unable to resolve on my own, and I’m hoping to find a resolution with your support.The theme I’m using is: https://xstore.8theme.com/elementor2/home-decor02/
Here are the problems I’m encountering:

1. There’s no video cover after introducing the video on the product detail page.
I used this feature to upload a product video introduction.
https://prnt.sc/tQvxl9gOJ46D
But the product details page cannot display the video cover.
https://prnt.sc/nkL5HtQtLq4W
How can I make the video display a cover?

2. When using multiple image previews on the product detail page with a PC browser, the images only change when clicked. I would prefer if the images could cycle through when the mouse hovers over them.

When I want to view the second and third pictures, I need to click the mouse to switch. I hope they switch automatically when the mouse hovers over them.
https://prnt.sc/EkWyzJV1VT5T

3. The registration function in Sales Booster can’t be customized.
I’ve used this component feature.
https://prnt.sc/y7nlt2u17XJ5
This is the effect on the demo website.
https://prnt.sc/WDGLUXApUR0l
This is the effect after I used it. The password input is missing, I don’t know how to enable it.
https://prnt.sc/Tefor7LVsTbR

4. How can I set up the product so that users can select different product parameters when purchasing?
https://prnt.sc/nFp71x4eyDkh
Just like this page：https://xstore.8theme.com/elementor2/sport/product/20v-max-brushless-circular-saw/

I’m looking forward to your guidance and resolution of these issues. Thank you in advance for your help and attention to this matter.
Best regards

Files is visible for topic creator and
support staff only.

#392399 Copied Theme version: 9.3.4

3 Answers

Rose Tyler

Support staff

April 22, 2024 at 07:33

Hello, @xstorefans,

Thank you for reaching out to us.

Please post different questions via separate threads on the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ Please check this demo product – https://xstore.8theme.com/product/product-classic/
We kindly invite you to submit a feature request on our dedicated page at https://www.8theme.com/taskboard/. Should your suggestion garner significant support from other users, our development team will consider incorporating this feature in a future update.

2/ There is no such option, by default, unfortunately. You can post it as a feature quest on https://www.8theme.com/taskboard/ , or achieve the desired result via additional customization in files.
Should you require help with customizations, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. Please be aware that customization services will incur additional charges.

3/ For information on configuring WooCommerce settings, please refer to this article: https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
You can find the specific settings under WooCommerce > Settings > Accounts and Privacy > Account creation settings.

4/ Here is a video tutorial on variation swatches which you might find helpful: https://youtu.be/LgzC4iK-j6A?feature=shared

We appreciate your understanding and look forward to assisting you further.

Best Regards,
8Theme’s Team

#392461 Copied

xstorefans

Participant

April 22, 2024 at 13:53

I sincerely appreciate your help, you always provide guidance when I need it most. Your professional knowledge and patience have been of great help. Thank you again!

#392524 Copied

Andrew Mitchell

Support staff

April 22, 2024 at 13:54

Dear xstorefans,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#392525 Copied
Tagged: guidance for woocommerce, solving woocommerce problems, theme usage guide, woocommerce theme issues, woocommerce troubleshooting, wordpress theme help, wordpress woocommerce themes
Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Guidance Requested for Issues Encountered in Theme Usage’' has been successfully resolved, and the topic is now closed for further responses

Guidance Requested for Issues Encountered in Theme Usage

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection