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Hamburger menu is not visible on mobile version

This topic has 2 replies, 2 voices, and was last updated 10 months, 2 weeks ago ago by Rose Tyler

Octatech

Participant

April 12, 2024 at 13:30

Hello Team,
PFA, Screenshot of Shop Page
Website header keeps on disturbing.Sometime hamburger menu is visible and sometimes desktop menu is visible on mobile version. Now it normal menu is visible on shop page of mobile version. Kindly check shop page on mobile version.

Also on desktop hamburger menu is sometimes displayed.It is very disappointing as i have generated several topics for this but this error keeps on coming.
Kindly help.

Please, contact administrator
for this information.

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#391428 Copied Theme version: 9.3.6

1 Answer

Rose Tyler

Support staff

April 12, 2024 at 14:52

Hello, Octatech,

Thank you for reaching out to us.

We suggest that you turn off the Mobile Content Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

We trust this will resolve your issue. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Yours sincerely,
The 8Themes Team

#391448 Copied
Tagged: hamburger menu issue, mobile navigation problems, mobile woocommerce templates, woocommerce mobile menu, wordpress menu visibility
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