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Have a Problem when using AMP to access my checkout page

This topic has 8 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

Verno

Participant

October 3, 2024 at 10:02

Hello,
I have some difficulties to access my checkout page whith the AMP plugin activated, and when I desactivated it, my site doesn’t show in mobile instead I received a blank page.

#416873 Copied Theme version: 9.4.2

7 Answers

Jack Richardson

Support staff

October 3, 2024 at 13:57

Dear @Verno,

I hope this message finds you well. Could you please confirm if you have conducted the test using the default theme? Additionally, we are currently unable to access the login for your website to perform a check. Could you, please, provide us the correct access in private area?

We appreciate your cooperation and look forward to your prompt response.

Best Regards,
Jack Richardson
The 8Theme Team

#416927 Copied

Verno

Participant

October 3, 2024 at 14:24

Good morning,
and thank you for your quick reply

Please contact administrator
for this information.

#416933 Copied

Jack Richardson

Support staff

October 3, 2024 at 16:08

Dear @Verno,

I hope this message finds you well.

We have successfully logged into your website and observed that it functions correctly both with the XStore AMP plugin activated and deactivated. To assist you further, could you please guide us on the specific steps we should follow to replicate the issue you are encountering? Additionally, could you specify which pages are affected?

Thank you for your cooperation.

Best regards,
Jack Richardson
8Theme’s Team

#416960 Copied

Verno

Participant

October 3, 2024 at 16:24

The page I’m talikng about is the checkout page when you use the AMP plugin activated, also, I don’t how it works when you have desactivated the AMP plugin in your phone, and in mine no, strange.

#416963 Copied

Verno

Participant

October 3, 2024 at 17:01

I have resolve the issue thank you.
The problem was due to my site was in the coming soon state in the woocommerce settings. 🙂 Sorry for that.

One last question, please how can I change the slider text color?
thanks

#416970 Copied

Jack Richardson

Support staff

October 4, 2024 at 07:10

Dear @Verno,

We are pleased to hear that your primary issue has been resolved. To enhance the efficiency of our support process, we kindly ask that you submit any new questions as separate topics. This will allow our support team managers to handle requests more effectively.

As your current topic has been addressed, we would appreciate it if you could close this thread. This helps us in better managing our time and resources.

Thank you for your cooperation.

Best Regards,
Jack Richardson
The 8Theme Team

#417031 Copied

Andrew Mitchell

Support staff

October 4, 2024 at 13:53

Dear Verno,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#417169 Copied
Tagged: amp checkout issues, amp checkout page errors, amp woocommerce problems, amp wordpress templates, woocommerce amp solutions, woocommerce amp troubleshooting, wordpress amp checkout
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The issue related to '‘Have a Problem when using AMP to access my checkout page’' has been successfully resolved, and the topic is now closed for further responses

Have a Problem when using AMP to access my checkout page

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