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Have problem with elementary when i have updated, now don’t work

This topic has 5 replies, 2 voices, and was last updated 2 hours, 5 minutes ago ago by js tech

  • Avatar: js tech
    js tech
    Participant
    December 24, 2024 at 16:45

    Hello, Until now, elementary worked well for me, but after updating it to elementary pro, now it not works fine.

    What can I do to fix it because I can’t get anything to work?

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    #428586 Copied Theme version: 9.4.6
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 24, 2024 at 17:02

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    #428593 Copied
    Avatar: js tech
    js tech
    Participant
    December 24, 2024 at 17:20

    I created a user admin.

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    #428601 Copied
    Avatar: js tech
    js tech
    Participant
    December 24, 2024 at 20:23

    Did you see what the most elementary problem is?
    Please, I’m waiting for an answer because I’m out of work.

    #428619 Copied
    Avatar: js tech
    js tech
    Participant
    December 24, 2024 at 22:32

    you can use this account

    Content is visible for topic creator and
    support staff only.
    #428626 Copied
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