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Having issue with the Product holders on the site.

This topic has 11 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

Terpsauce

Participant

March 30, 2024 at 17:44

A lot of the product holders appear different on the home page.

I would like them all to have:

Rating (and blank ratings)
Show stock and sold
Have no border.

I believe some products are not showing stock and sold due to the variation etc, but there should be a way for it to detect the sales across all variations,

Files is visible for topic creator and
support staff only.

#389298 Copied Theme version: 9.3.1

10 Answers

Luca Rossi

Support staff

March 31, 2024 at 07:59

Dear Mr. Auxins,

We hope this message finds you well.

We would like to inform you that the advanced product stock information will only be displayed if the stock management feature is enabled for each individual product. For your convenience, we have provided a screenshot illustrating this setting:

https://prnt.sc/DhhakvJzeUVG

Kindly ensure that stock management is activated for all of your products to utilize this feature effectively.

Best regards,
The 8Theme Team

#389346 Copied

Terpsauce

Participant

March 31, 2024 at 16:03

Hello,

Unfortunately that doesn’t not work for items with variations.

When items have variation you must manage stock via the ‘variations tab’. — All my variations are set to manage stock already, but do not show anything.

When I try to follow the steps you provide me, It causes the product to say it is out of stock or 1 in stock, no mention of the products variations.

It also says on the ‘inventory’ tab: Settings below apply to all variations without manual stock management enabled. Which would imply that this setting is to be switched of for variations, you do not manage stock on the investory tab for products with variations.

Thanks

#389410 Copied

Terpsauce

Participant

March 31, 2024 at 16:05

I would like the products variations to be included in the stock/sale count. For example

If:

Product A
Variation 1 and variation 2, sold 2 of each.

Product A must display ‘4 sold’.

Thanks

#389413 Copied

Luca Rossi

Support staff

April 1, 2024 at 07:17

Hi @Mr.Auxins,

We can confirm this feature is not available right now.

We would like to invite you to submit a request to our team through the following page: https://www.8theme.com/taskboard/ If the request receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

Kind Regards,
8theme team

#389459 Copied

Terpsauce

Participant

April 3, 2024 at 22:25

Hi when I click the link it says:

Nothing here. Contact support if you have any questions.

#389901 Copied

Terpsauce

Participant

April 3, 2024 at 22:25

link working now thanks

#389902 Copied

Luca Rossi

Support staff

April 4, 2024 at 08:26

If you need anything else, please let us know.

Kind Regards,
8theme team

#389952 Copied

Terpsauce

Participant

April 8, 2024 at 22:05

How do I switch of this feature accross the whole website? Some products in some locations on the website are still showing the stock sold and available bar.

#390712 Copied

Luca Rossi

Support staff

April 9, 2024 at 04:05

Hi @Mr.Auxins,

How do I switch of this feature accross the whole website? Some products in some locations on the website are still showing the stock sold and available bar.

Can you send us the URL of those pages?

Kind Regards,
8theme team

#390731 Copied

Andrew Mitchell

Support staff

April 11, 2024 at 22:03

Dear Mr.Auxins,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#391292 Copied
Tagged: fix woocommerce product holder, improve woocommerce product display, product holder issues, woocommerce troubleshooting, woocommerce wordpress templates, wordpress ecommerce solutions
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Having issue with the Product holders on the site.

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