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Having issues on cart - by Raj - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: Raj
    Raj
    Participant
    January 28, 2021 at 13:00

    I have an issue with the cart, I am not able to add more than one product, and also not able to change the quantity of the added one product.
    Please help me to find the issue

    Regards,
    Raj

    Please, contact administrator
    for this information.
    #270816 Copied Theme version: 7.2 WooCommerce version: 5.6
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2021 at 13:16

    Hello,

    Thanks for using our theme.
    Please provide the correct credential – https://prnt.sc/xra3dw

    Regards

    #270819 Copied
    Avatar: Raj
    Raj
    Participant
    January 28, 2021 at 13:53

    Please find the same

    Please contact administrator
    for this information.
    #270838 Copied
    Avatar: Raj
    Raj
    Participant
    January 28, 2021 at 14:01

    I am using the same credential for login, and checked twice, it’s working at my end.

    #270841 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2021 at 19:03

    Hello,

    We checked adding to cart on your site with the default theme and found that it also does not work https://gyazo.com/7e22f58b39d7bdf6150d641571130a01 So, our theme is not the reason of the issue. Contact WooCommerce support to get help with this issue https://wordpress.org/support/plugin/woocommerce/ because we are able to help only with issues caused by our theme.

    Regards

    #270910 Copied
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