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Having problems with logo on mobile header

This topic has 7 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

ziga32

Participant

July 30, 2024 at 00:16

My header on mobile looks like this
https://i.imgur.com/5vDYrV9.png

If I just touch something then header is ok, but when I PUBLISH and refresh, it looks bad again
https://www.dropbox.com/scl/fi/75f2y5cd93iv8koitvs92/screenshot-07-30-01-11-13.mp4?rlkey=z9pzsp1w4wv8hheh66gcied6j&dl=0

I updated to the latest version but it did not help.

This is the page
https://www.kolesa-newbike.si/

#407681 Copied Theme version: 9.3.16

6 Answers

Rose Tyler

Support staff

July 30, 2024 at 07:16

Hello ziga32,

Thank you for reaching out to us and for providing detailed information about the issue you are experiencing with the mobile header on your website.

Please provide temporary wp-admin access.

Best Regards,
8Theme’s Team

#407724 Copied

ziga32

Participant

July 30, 2024 at 23:25

thank you

Please contact administrator
for this information.

#407966 Copied

Rose Tyler

Support staff

July 31, 2024 at 09:04

Hello ziga32,

We’ve disabled the Stretch section in the static block settings of “puch popup”. Please clear cache and check the header now.

Best Regards,
8Theme’s Team

#408032 Copied

ziga32

Participant

July 31, 2024 at 12:45

many thanks, works flawlessly

#408087 Copied

Rose Tyler

Support staff

July 31, 2024 at 12:46

Hello ziga32,

You’re welcome!

Best Regards,
8Theme’s Team

#408088 Copied

Andrew Mitchell

Support staff

July 31, 2024 at 13:00

Dear ziga32,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#408100 Copied
Tagged: logo issues, mobile header problems, responsive design, technical support, troubleshooting, woocommerce themes, wordpress
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