Return to previous page

Having Problems With The Product Content

This topic has 8 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

Liva

Participant

September 10, 2023 at 15:21

Hi,

I am having several issues related to the product content shown on different pages.

1. I am using a default input quantity plugin. It works perfect on the shop page (https://prnt.sc/Qzz7SHXh7_9P) and the single product page (https://prnt.sc/scueOLdZjdol). However, the default quantity is 1 on any other pages (https://prnt.sc/7C_NIpDi6pFo). Is there a way to fix this?

2. Text of add to cart button in my account page (https://prnt.sc/bKMhqCGAuafS) looks different than the rest of the website. Can we make them look all the same like this one (https://prnt.sc/MKZj5zwvws2i) ?

3. In the single product page, plus and minus buttons of related products are not centered (https://prnt.sc/-hYiLiBXjS_M). I tried to fix it with theme custom css. But, when I align them to center, the icons of the single product shifts to left. Can we align them to center without causing any shifts on any part of the website?

Thanks in advance for your efforts! Have a great day!

Please, contact administrator
for this information.

#367142 Copied Theme version: 9.1.13 WooCommerce version: 8.0.3

7 Answers
Tony Rodriguez

Support staff

September 11, 2023 at 09:21
Hello, @aniwalunj,

1. We apologize for any inconvenience caused. It appears there is a compatibility issue between the third party plugin and the Xstore elements you have utilized on your homepage to display products. We kindly request you to contact the author of the specific plugin for assistance regarding this matter.

Additionally, we would appreciate it if you could provide us with your site’s FTP login details. Please share this information in the private content area of the topic. This will allow us to forward it to our development team for further investigation and possible solutions.

2. We are writing to address the issue you have brought to our attention. we kindly request you to copy and paste the following CSS code into the Xstore >> Theme Options >> Theme Custom CSS >> Global CSS. Please ensure to clear your browser cache before checking your site again.

Here is the CSS code:
```
.woocommerce-account .content-product .quantity-wrapper .button:before {
    font-family: 'Jost' !important;
    font-size: 1rem !important;
}
```
We trust that this will resolve your concern.

3. We are pleased to inform you that your reported issue has been successfully resolved. We kindly request you to revisit your site after clearing the cache. The solution involved commenting out the CSS code located under XStore > Theme Options > Theme Custom CSS > Global CSS. This action has effectively addressed your concern.

Please refer to the attached image for further clarification.

https://postimg.cc/NKNNM20M
https://postimg.cc/SJg5XvTk

Best Regards,
Team 8Theme
#367180 Copied
Liva

Participant

September 11, 2023 at 12:02

Hi,

Thank you for your assistance. About the related issues;

1. You can see the login details in private content area.

2. It worked very well. Thanks a lot!

3. The solution caused the icons on the upper part of the single product page to shift toward left (https://prnt.sc/xcOvkIDLFkqw). Is there a way to align both of them to center?

I really appreciate your efforts! Have a good day!

Please contact administrator
for this information.

#367196 Copied
Tony Rodriguez

Support staff

September 11, 2023 at 13:13
Hello, @Liva,

Thank you for your response.

3) We are committed to resolving your issue. we kindly request you to copy and paste the following CSS code into the Xstore >> Theme Options >> Theme Custom CSS >> Global CSS. Please ensure to clear your browser cache before checking your site again. The outcome should appear as follows: https://imgur.com/ea61U4Z

Here is the CSS code:
```
.single-product span.plus.et-icon.et_b-icon {
    justify-content: center !important;
}
.single-product span.minus.et-icon.et_b-icon {
    justify-content: center !important;
}
```
We trust that this will resolve your concern.

Best Regards,
Team 8Theme
#367198 Copied
Liva

Participant

September 11, 2023 at 13:26

Hi,

The CSS code solved the issue. Thanks a lot. I am looking forward to hearing from your development team about my first question.

Have a great day!

#367200 Copied

Rose Tyler

Support staff

September 11, 2023 at 16:08

Hello, Liva,

Thank you for your response.

We checked how it works with the default WooCommerce products shortcode → https://prnt.sc/2_PChysc5Kut and found that min/max quantity plugin does not change the value of input ( https://prnt.sc/1H6ScrpJn0nh ) even with default shortcode.
If we check the product on the shop page → https://prnt.sc/Kxk0gX8N66u3 then we can see that value is set for this product at once → https://prnt.sc/wnQPonfYfb-U .
So we recommend you contact to plugin’s author with this question about incorrect input ‘value’ on pages non product-archives.

Kind Regards,
8theme team

#367242 Copied

Liva

Participant

September 11, 2023 at 19:56

Hi,

Thank you so much @Tony Rodriguez and @Rose Tyler! I really appreciate your efforts and hard work! Have a great day!

#367257 Copied

Tony Rodriguez

Support staff

September 12, 2023 at 07:07

Hello, @Liva,

We’re delighted to hear that XSTORE continues to meet your expectations and resolve any issues you encounter.

If you ever need further assistance or have any questions, please don’t hesitate to reach out. Your satisfaction is our priority!

Best Regards,
Team 8Theme.

#367268 Copied
Tagged: fix woocommerce templates, product content difficulty, product content problems, resolve woocommerce errors, troubleshooting woocommerce, wordpress woocommerce issues
Viewing 8 results - 1 through 8 (of 8 total)