Heade Top Bar Not Working - by rofiqikurnia

This topic has 17 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

  • Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 3, 2017 at 08:30

    Hello, I have added a text block in header top bar widget and save the widget
    http://prntscr.com/e3vpth but nothing shown on my website header to bar http://prntscr.com/e3vq7u. How to fix it? Thank You

    16 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 3, 2017 at 15:19

    Hello,

    Please try to disable all 3rd-party plugins and check top bar after that.

    Best regards,
    Jack Richardson.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2017 at 15:21

    Hello,

    Please, open top bar panel http://prnt.sc/e3vwa7

    Regards,
    Rose Tyler.

    Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 7, 2017 at 04:06

    I have try to disable the plugins and the result was same, nothing displayed on header top bar.
    http://prnt.sc/e3vwa7 yes this for hidden top bar, what about header top bar?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 7, 2017 at 18:01

    Hello,

    Have you edited theme files?
    Please provide FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 8, 2017 at 07:17

    Okay,

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 8, 2017 at 12:31

    Hello,

    You provided WP Dashboard credentials, but we need FTP credentials (host, username and password).
    Please send them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 9, 2017 at 02:24

    Sorry, this is my ftp credential

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2017 at 12:06

    Hello,

    Have you edited theme files?
    May we reupload them?
    Please create full backup and let us know.

    Regards,
    Eva Kemp.

    Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 16, 2017 at 02:39

    No, I did not edit theme files,
    yes you can reupload them,

    Avatar: Eva
    Eva Kemp
    Support staff
    February 18, 2017 at 11:17

    Hello,

    Please ask your hosting provider support to increase these values:
    http://prntscr.com/ea956n
    also PHP Max Input Vars: increase to 3000.

    Let us know the result.

    Regards,
    Eva Kemp.

    Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 20, 2017 at 08:29

    I have made some changes to the variable on the list, but the hosting provider say that the maximum value for PHP max vars is 2500, is that okay?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2017 at 09:11

    Hello,

    Yes, it will be fine.
    Does the issue still persist?

    Regards,
    Eva Kemp.

    Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 21, 2017 at 02:30

    Hello,

    yes, the issue is still persist.Nothing displayed on header top bar.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 23, 2017 at 14:27

    Hello,

    The fix was simple. We missed the option “Enable languages area” in Theme Options > Header. It’s enabled now and the content is shown in the top bar.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: rofiqikurnia
    rofiqikurnia
    Participant
    February 24, 2017 at 08:21

    Oh ya, thank you for the supports and answers (y)

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 24, 2017 at 10:27

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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