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Header 3 & 4 are the only header that work properly

This topic has 6 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

faf

Participant

December 10, 2018 at 23:01

Hello,
I tried to change the header of my site… but the only headers that work properly are no. 3 and. no. 4. The others don’t work and the site’s pages are such as the image that I uploaded on imgur, please see the link in private content.
What can I do?
Thanks
faf

Please, contact administrator
for this information.

#205734 Copied Theme version: 3.9

5 Answers

Rose Tyler

Support staff

December 11, 2018 at 10:22

Hello,

Try to enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Let us know the result.
Also, provide temporary wp-admin and FTP access (FTP hostname, FTP username, FTP password).

Regards

#205774 Copied

faf

Participant

December 11, 2018 at 21:50

Dear Rose,

thank you.
You can find in private content whole the informations required.
Regards

faf

Please contact administrator
for this information.

#205823 Copied

Rose Tyler

Support staff

December 12, 2018 at 15:58

Hello,

We’ve fixed the problem. Please check now.
Also, the fix will be added in the next theme update.

Regards

#205867 Copied

faf

Participant

December 12, 2018 at 22:32

Hello,
Now all the headers work fine.
Thank you very much!

Regards

faf

#205892 Copied

Rose Tyler

Support staff

December 13, 2018 at 09:51

Hello,

You’re welcome!

Regards

#205906 Copied
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Header 3 & 4 are the only header that work properly

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