Header and content spacing - by Ricardo - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: Ricardo
    Ricardo
    Participant
    March 11, 2021 at 19:39

    I need your help to solve some small flaws that are happening in the design of the theme:

    1 – I need to give more space to the content right after the header, so that the website content does not overlap with the header;
    https://ibb.co/jJJVCGD

    2 – In the mobile format, the same thing is happening, on the page of any product, the content is becoming slightly hidden by the header;
    https://ibb.co/kDX0DJ0

    3/4 – After clicking on “Scented Candles” on the page of a candle product, the site redirects and correctly to the category of “scented candles”, but the result after that is that the page is hidden by the header again .
    https://ibb.co/Gt0G2gN
    https://ibb.co/RbCySgc

    Please see the printscreen.

    Is your help possible?
    Thanks

    12 Answers
    Avatar: Ricardo
    Ricardo
    Participant
    March 11, 2021 at 19:40

    Sorry, but hello!! 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 11, 2021 at 21:26

    Hello,

    Take our apologies for the delay in answering.
    Could you, please, provide us with temporary WP Dashboard access to your site to check the settings and help you?

    Regards

    Avatar: Ricardo
    Ricardo
    Participant
    March 12, 2021 at 11:17

    Hello, dont worry 🙂
    SureI
    Also have a new problem with the side navigation bar. Please check the video.

    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 12, 2021 at 13:47

    Hello,

    I created 2 separate headers: one with the overlap effect (for the home page, about us page) and another – without overlap for the shop page, products and all the other pages https://prnt.sc/10joprc
    Watch video tutorial about multiple headers https://youtu.be/BpeXfzNwkOc
    Check your product and mentioned pages.

    Regards

    Avatar: Ricardo
    Ricardo
    Participant
    March 12, 2021 at 15:47

    HI,

    Thank you for your quick solution.
    However, the error in the navigation sidebar continues … regarding the alignment of the icons to the center, and the error that appears when scrolling on the shop page …

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2021 at 08:53

    Hi Ricardo,

    As I can see, Olga fixed mentioned problems – https://gyazo.com/cfde29d331d69e6b28131dd1c0b50f5b
    Please clear all cache and check one more time.

    Regards

    Avatar: Ricardo
    Ricardo
    Participant
    March 16, 2021 at 19:55

    Hi Rose.

    Thank you very much!

    Greetings

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 17, 2021 at 07:49

    Hello Ricardo

    Thank you so much for your kind words

    Robert Hall

    Avatar: Ricardo
    Ricardo
    Participant
    March 18, 2021 at 21:13

    Hi!

    I have a new question.
    When viewing the website on a smartphone, the images of the products in the catalog appear with the lowest resolution. How can I increase the resolution of the images?

    Thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2021 at 22:17

    Hello,

    Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
    Appearance > Customize > WooCommerce > Product Images > Thumbnails width > set 345px http://prntscr.com/10pcw4z and regenerate thumbnails.

    Regards

    Avatar: Ricardo
    Ricardo
    Participant
    March 22, 2021 at 20:51

    Perfect!

    Thank you 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 23, 2021 at 10:39

    Hello,

    You are welcome.

    Regards

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